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Research Abstract Summary: An Overview Of Relevant Academic Coach Research

Change is the only constant in the world, and higher education is not immune. The daily challenges that universities face have resulted in far-reaching changes within the higher education space over the last few decades. Online education, in particular, has seen massive changes in staffing, teaching, and organizing, and institutions of higher education have been forced to investigate and implement new models over time, especially as interest and enrollment increase for online education.

The Academic Coach Model has emerged as a new and innovative approach to empowering faculty. However, there are key differences between programs and numerous ways to utilize Academic Coaches successfully.  To help higher education institutions better analyze and implement Instructional Connections’ Academic Coach Model, IC has summarized a collection of abstracts on current and recent research of their services in partnership with their university partners. New research continues to be conducted into how their Academic Coach Model demonstrates its effectiveness and quality. These abstracts provide a quick summary of relevant research on our Academic Coaches. They will help you determine if Academic Coaches are the right fit for your institution.

Lived Experiences of Graduate Teaching Assistants in an Online Nursing Course

Author: Robert Williams, Ed.D

Institution: Argosy University

Year: 2012 Dissertation

This study examined the roles and perceptions of roles as online teaching assistants. Ten participants comprised the study, from one Registered Nurse to a bachelor of science course. Several common themes were identified: challenges, positive experiences, views of students, professional vs online roles, and others. Results support the idea of Academic Coaches as a viable alternative option for higher education institutions, although follow-up studies on different populations, differences between various types of courses, and measurement of retention and student satisfaction.

Characteristics of Academic Coaches in an Online RN-to-BSN Program

Authors: Daisha Jane Cipher and Mary E. Mancini Institution: University of Texas Arlington

Year: 2018

Published -Journal of Nursing Education • Vol. 57, No. 9, 2018

This study analyzed Academic Coaches teaching those enrolled in an online RN-To-Bachelor Science course and data collected from Academic Coaches, enrolled students, and faculty members. This study captured data from over 90 Academic Coaches who taught over 160 online courses, and evaluation data was collected from 12,000 students. Overall, most Academic Coaches received high marks from both students and instructors. The study concluded that Academic Coaches can help contribute to a high-caliber educational experience while retaining high levels of student satisfaction.

Use of Academic Coaches to Promote Student Success in Online Nursing Programs

Authors: Lisa Broussard, DNS, RN, CNE ⁎, Debra White-Jefferson, DNP, RN

Institution: University of Louisiana Lafayette

Year: 2018

Published – Teaching and Learning in Nursing 13 (2018) 223–225

The number of RN-to-BS courses continues to rise in the US to capture increased demand for online student courses in this course of study. However, many higher education institutions need more faculty bandwidth to limit student capacity. Academic Coaches are one potential strategy to free up instructor time and increase student outcomes and satisfaction. This study analyzed how one institution of higher education utilizes Academic Coaches to improve course outcomes.

Managing the Large Online Classroom Using the Academic Coach Model

Authors: Debra White-Jefferson, Lisa Broussard and Helen Fox-McCloy

Institution: University of Louisiana at Lafayette College of Nursing and Allied Health Professions Year: 2019

Unpublished

This study continues to explore how Academic Coaches are a viable solution to counter challenges in the RN-to-BS online education space. This study concluded that while Academic Coaches are a great solution, certain factors increase efficacy. Clearset expectations, academic oversight, and smooth onboarding all help improve the Academic Coach experience.

Academic Coaching in an Online Environment: Impact on Student Achievement

Authors: Melissa J. Hawthorne [Principal Investigator] and Jesse V. Sealey

Institution: Louisiana State University-Shreveport and Newman University Year: 2019

Published – Proceedings of IConSES 2019 – International Conference on Social and Education Sciences (pp. 122-126). Denver, CO, USA

Massive Online Open Enrollment Courses (MOOCs) shifted academic debates around remote learning and increased interest in successful strategies to amplify the efficacy of MOOC instructors. However, doubts about retention and student outcomes lingered, and many in the academic space needed to be more convinced of the effectiveness of MOOCs. Academic Coaches emerged as a successful strategy to tackle both challenges and increase adoption and success within MOOCs.

Partner With Instructional Connections

Are you looking to support and scale your online courses as an institution of higher education? Partner with Instructional Connections to better support your faculty and their students! All our Academic Coaches are graduate degree-qualified and prepared to maximize the efficacy of your faculty.

Our Academic Coach Model is comprehensive. Our academic coaches are all subject matter experts who help your faculty provide their classes with the best resources and support possible. These Academic Coaches help your faculty members by completing faculty-assigned routine tasks and freeing up the faculty’s time to focus on the curriculum, learning objectives, student interventions, and more. Tasks like grading per the rubrics and faculty directions and some routine correspondence can be assigned to Academic Coaches. At the same time, faculty members focus on improving course outcomes, individualized at-risk student interventions, and staying up-to-date with current research. The result is a more impactful course for all involved.

Reach out to Instructional Connections to discuss this further today!

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The Role of Our Academic Coaches: A Guide

Online learning is becoming increasingly popular, and it’s easy to see why. Many factors, such as technological advancements and an increase in the number of working professionals seeking career advancement through education, have all combined to make online learning a viable and more desirable option for students. 

Higher education institutions are investing more and more resources into properly supporting and scaling their online learning environments. That’s a wise decision. All relevant forecasts suggest that online learning will only continue to rise in subsequent years, and higher education institutions would do well to invest in their online learning methodologies, processes, and partners. 

However, every opportunity presents new challenges. Many higher education institutions have turned to new avenues to help properly support their faculty and instructors in managing larger online learning environments. Instructional Connections’ Academic Coaches are one such method. These dedicated and highly qualified instructional support staff offer unique benefits to the institutions, their faculty members, and the students within the online courses and programs. Read on to learn how our Academic Coaches help higher education institutions maximize their faculty and provide the best possible classroom experiences and outcomes. 

Problems Institutions of Higher Education Face

Larger Class Sizes

A larger class size is certainly a good problem, but can pose a problem nonetheless. Larger class sizes come with a broader assortment of tasks and responsibilities for the faculty member. This is true whether in person or online. 

However, online courses can typically allow more students to enroll than traditional in-person classes with physical space limitations. A typical in-person classroom setting might be confined to only 20-50 students, while an online course could accommodate up to 100-200 students. As a result of these larger class sizes, faculty members might find themselves overwhelmed and struggling to keep up with the rigorous demands associated with supporting and managing the increase in student enrollment. 

Decrease In Quality

Rushing to enroll students in online learning can come with challenges. The more students there are in a course, the harder it can be for the faculty members to meet their needs adequately. The volume of emails, messages, and grading necessary increases with every student, and many faculty members cannot run the course the way they would if they had fewer students. The result is that the course might become more streamlined, auto-graded and simplistic. This makes the class more straightforward to manage but can lessen the quality of the class if it is not done with intention and in alignment with the best practices to assess each student’s learning properly.

Delays

Virtual communication is critical to online learning. Digital forms of communication help give students answers, impart feedback, and keep classes abreast of deadlines. However, while digital communication makes many an online learning course, it can quickly become overwhelming for the faculty member. 

An online learning course instructor could receive dozens and dozens of emails from students. Keeping up with that volume of work in and of itself can be a daunting task. It quickly becomes too much for many faculty members as they also are trying to grade, plan coursework, attend continuing education, and teach while having some semblance of a personal life. This usually results in delays in responses, which can hurt student outcomes and leave students feeling disenfranchised. A question left unanswered about course material can leave a student discouraged and disgruntled. 

This becomes especially problematic when leading an online learning course with non-traditional students (working professionals). These students are much more likely to send emails/questions late at night or over the weekend, which is usually when faculty members are trying to catch up on grading and make time for their family life. Understandably, instructors may be less likely respond to email questions in a timely manner over the weekend. Still, it’s understandable that students might be frustrated if it takes a few days to answer a simple question. Even more so, if the student is unable to get an answer regarding an assignment before that assignment is due.

How Our Academic Coaches Can Help

Saving Time

Our Academic Coaches are an additional asset for the faculty member to provide some instructional support, which multiplies their effectiveness as a course leader and faculty of record. When pressed about their challenges, course instructors are likely to put lack of bandwidth as a critical challenge. When an Instructional Connections Academic Coach works under the direction of the faculty, the Academic Coach can assist with some forms of correspondence with students, grade assignments per the faculty rubrics and inter-rater reliability, and aid with some of the more tedious and time-consuming course tasks. This frees the instructor to focus on being more strategic with their course, ensuring academic integrity, increasing student satisfaction, improving student outcomes, and making the class more enjoyable for all parties involved. 

Increasing Quality

With this amount of time back, instructors can focus on improving the quality of the course. What was the average score on the last test? How does that compare to past tests? What areas are students struggling to comprehend? Do I need to work directly with the identified at-risk students and/or need a referral to other university resources? With additional time, instructors can focus on higher-level concepts to improve student outcomes.

Providing Quicker Responses and Grading

An online course can go by in the blink of an eye, especially if it is not a traditional semester, 15-16 week course, but an accelerated course (5 to 9 weeks long). Delays in providing instruction support or grading assignments an additional week or two can significantly impact student outcomes. Many higher education online courses will have one or more assignments and graded discussion threads due each week. Failure to provide feedback promptly might result in students making the same mistakes on consecutive assignments. Instructional Connections Academic Coaches provide additional instructional support to ensure that grading and substantive feedback are given in a timely manner as assigned using inter-rater reliability activities prescribed by the faculty, resulting in a more streamlined and effective course. 

Partner with Instructional Connections

Are you an institution of higher education looking to support your faculty within their online courses? Our Academic Coaches are perfect for supporting your instructors and improving student outcomes and experience.

Our Academic Coaches are:

  • Industry Professionals with graduate degrees in their area of expertise/subject matter area.
  • Fully Vetted and Contracted by Instructional Connections
  • Approved by the university and programs for which they are assigned with the online courses.
  • Strategic partners to our institution’s leadership and their faculty members.

Interested in learning how our Academic Coaches can help your institution better student outcomes? Contact Instructional Connections today to learn more!

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4 Common Remote Learning Mistakes

Remote learning is the wave of the future for institutions of higher education, and improvements in technology have only increased the frequency of virtual learning in recent years. Students are also interested in utilizing online learning, especially if they are non-traditional students or working professionals returning to school. An institution that cannot utilize remote education in its curriculum is one that will struggle to drive results for its students.


However, many higher education institutions still struggle to use online education, even as more courses move to digital delivery formats only. The result is that an increasing number of students are enrolled in courses with overworked, unprepared, and unfulfilled faculty members, and there seems to be no sign of this stopping soon. Poorly designed, planned, and executed online courses will only lead to burnout and dissatisfaction among top faculty members. 


The team at Instructional Connections has seen all sorts of remote education challenges over the years. Our Academic Coaches have worked within a number of online courses, and that familiarity gives us unique insight into the most common problems within online education. Read on to learn about the common mistakes institutions make with virtual learning and how to rectify these problems. 

Too Little Faculty Bandwidth 


Saying that leading a course of 100 students is difficult is putting it mildly. Even the most seasoned instructors can struggle to keep up with the demands of teaching this many students. It’s completely understandable that bandwidth can become a precious resource for many instructors when faced with courses of 100 or more students.  Faculty work life balance can also suffer when teaching online programs, as many students in these courses work fulltime and will often send emails and reach out for support on weekends or after hours. This tends to lead to severe faculty member burnout. 


It’s incredibly easy for instructors to find their bandwidth drained by the urgent but tedious duties of instruction. Administrative duties, answering emails, grading, and a thousand other operational tasks are a part of teaching, but these duties can pull seasoned instructors away from their more important strategic goals. The more bandwidth the instructor has, the more they can focus on staying up-to-date in their field, bettering student outcomes, and more strategic focuses. Plan accordingly if your institution offers online courses. 


Another issue to be aware of with online courses, especially with larger enrollments, is that faculty may begin to design the course to maximize their already scarce time. This is a natural response to bandwidth, but the result is usually a drop in the quality of assignments and an increase in busy work that might not help students increase their mastery of the subject. It’s a crucial problem within online learning to be wary of; low faculty bandwidth actively threatens the quality of the course and student learning. The more mundane tasks that can be removed from your instructors, the more efficient and impactful they will be, and student outcomes will be better for it. 

Unclear Communication Channels


Small, in-person courses offer students opportunities to contact their instructors frequently. In this format, less-than-optimal communication channels don’t tend to make or break a course. If a student has a question, they can ask in class or after class, after all. This works fine for smaller class sizes. 


However, in an online course, an instructor could receive emails from 50-100 students at any given time. When time is scarce, and the student-to-instructor ratio is high, inefficient communication is not an option. Instructors need to figure out how to communicate efficiently and effectively with their students in order to be impactful online educators. 

Delayed Feedback & Grading


Students expect to know where they stand when they take a course. Most have become accustomed to knowing all pertinent information about their position in the course, whether good or bad. Delays in feedback and grading put this in jeopardy. Unsurprisingly, problems grading accurately and quickly are a huge source of frustration for most online, non-traditional students. Failure to receive a grade quickly can leave the student discouraged. If too much time passes, a new assignment or test could be assigned, and the student’s errors might be repeated. 


Prompt grading and feedback allow students to seek assistance, whether through the university or from the faculty member, and adjust accordingly.  Failure to provide prompt feedback can leave students feeling surprised by their marks and lower their satisfaction with the online course. Institutions of higher education need to give faculty members the resources necessary to offer quick grading for students. 

Failure to Properly Scale the Course


Not all college courses are the same. This seems intuitive, but far too many instructors and institutions treat all courses similarly regarding structure and mode of delivery. This can often be a holdover from past courses. If an instructor is accustomed to teaching a certain way,  it can be easy for them to default to what has worked in the past. There is nothing wrong with this approach, but modern online education often demands different approaches. 


A well-designed and planned course can still begin to falter if the existing processes are not adjusted. A large class might need additional support if the course enrollment grows too quickly. That’s a good problem to have! However, it is something that institutions of higher education should be aware of. The existing protocols and procedures for current courses might not scale forever, and institutions need to be flexible in order to deal with growing course enrollments. 

Partner with Instructional Connections


Are you an institution of higher education looking to support your faculty members? Contact Instructional Connections to learn more about whether an Academic Coach is right for your course!
Our Academic Coaches offer high-quality support services to colleges and universities teaching online courses!  Our Academic Coaches…

  • Can Reduce Instructional Delivery Cost by 20-30%
  • Serve More than 50,000 students at 50 Universities and 75+ Programs.
  • Are Available in a Variety of Disciplines
  • Give Instructors Time Back to Focus on Student Outcomes

Learn more about our Online Teaching Assistants and Academic Coaches today!

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Everything Virtual Teaching Assistants and Faculty Need To Know About Online Students

By 2027, the number of online learning users is expected to reach 57 million. As schools transition to online education, educators must understand the type of students they will encounter. Unlike traditional classrooms, virtual classrooms are filled with learners from various backgrounds with different life experiences, academic levels, and technological abilities. 

If you are a virtual teaching assistant, you must answer questions, provide feedback, and offer guidance on coursework. Your personalized approach can help students feel more connected to the course and motivated to succeed.

Let’s explore some key considerations that virtual teaching assistants and faculty should consider when dealing with online students.

Characteristics of Online Students

Self-Motivated and Disciplined

They are committed to their academic goals and can stay focused on their studies without external supervision. They also take responsibility for their own learning and proactively seek help when needed.

Strong Time Management Skills

Online students need to be able to manage their time effectively, as they often juggle multiple responsibilities. They need to be able to prioritize their studies, meet deadlines, and allocate time for other personal and professional commitments. Successful online students can create and stick to a schedule that works for them.

Tech Savvy

Students can easily navigate online learning platforms, use various digital tools and resources, and communicate effectively through digital channels such as email, video conferencing, and discussion forums.

Challenges Faced by Students in Online Learning

Technical Difficulties

Students may face issues such as slow internet connectivity, computer problems, and software glitches. Technical difficulties can disrupt their studies and cause them to fall behind on coursework.

Tight Schedule

Online students often manage multiple responsibilities such as work, family, and social commitments. Poor time management can lead to missed deadlines, incomplete assignments, and poor grades.

Feelings of Isolation

Online students may feel isolated and disconnected from their peers and instructors. They may miss the social interaction and support that comes with traditional classroom learning.

Balancing Personal and Academic Responsibilities

Students may feel overwhelmed by the demands of their coursework and personal lives.

Strategies for Engaging Your Online Class

Set Clear Expectations and Instructions 

Online students need clear expectations to stay on track and avoid confusion. As an instructor, you can provide clear instructions and expectations for assignments, quizzes, and exams. 

Use Interactive Technology Tools 

Consider using interactive videos, virtual whiteboards, and online quizzes to keep students engaged and motivated.

Encourage Collaboration and Discussion

Take advantage of online discussion forums or group projects so they can stay engaged and motivated throughout the course.

Improve Online Education With Instructional Connections

Virtual teaching assistants and faculty must foster a supportive and inclusive learning environment to create a successful learning experience for all students. At Instructional Connections, we serve more than 50,000 students at over 50 universities, adapting to various types of educators and online students. 

Our 14 years of industry experience have enabled us to create a diverse approach for various students who chose online education over in-person classes. To learn more about our diversified approach and virtual assistant teaching model, send us a message or call us at 888-221-2418.

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5 Online Learning Challenges and How to Overcome Them

Despite the popularity of online learning, it’s not for everyone. While online learning offers flexibility, convenience, and access to a broader range of courses, it also presents challenges for virtual teaching assistants, professors, and students. Let’s explore the everyday challenges of online learning and strategies to overcome them.

Online Learning Challenges Experienced by Students

1. Technical Difficulties

It’s common for students to experience frequent technical issues during online learning. These technical issues can range from poor internet connection to malfunctioning hardware or software, which can cause delays and disruptions that make it difficult for students to follow the lesson plan and complete their assignments on time.

One strategy to manage technical difficulties is ensuring students have access to reliable technology, including a good internet connection, up-to-date hardware and software, and adequate technical support. It is also helpful for faculty to provide professors and students with clear guidelines and resources for troubleshooting technical issues.

2. Time Management and Staying Motivated

Online learning requires self-discipline and time management skills. Without the structure of a physical classroom, it can be challenging for students to stay on track and avoid procrastination. Aside from that, the lack of face-to-face interaction with professors and peers can lead to feelings of isolation and demotivation.

To help improve time management, professors should provide students with a clear schedule and expectations for coursework and assignments. Professors can also encourage students to create their own daily or weekly schedule that includes time for coursework, assignments, and other responsibilities. Another option is to establish regular check-ins to support and give students accountability.

To stay motivated in online learning, professors and students should set goals, establish a daily routine, stay connected with peers, take regular breaks, and celebrate achievements. These strategies provide direction, structure, support, and positivity to help overcome the challenges of virtual education and stay engaged throughout the learning process.

3. Students Being Left Behind

Distance learning can also pose a challenge for students who struggle to keep up with the course pace, particularly those with learning disabilities or diverse learning styles. In-person support from professors isn’t always available in online courses, which further accentuates these challenges.

To avoid students getting left behind, professors can provide additional resources and support for struggling students. This can include tutoring services, online resources, or small group sessions.

4. Distractions Everywhere

Many distractions can interfere with studying and learning. Social media, email, and other online platforms can quickly distract students from their coursework and make it challenging to stay focused.

Professors should set clear guidelines for online behavior during class to overcome distractions – like turning off devices and avoiding certain websites. Encouraging a dedicated study area and using productivity tools like apps or browser extensions can also aid their focus.

5. Socializing With Peers

The lack of face-to-face interaction with professors and peers can lead to feelings of loneliness and disconnection, which tends to happen with students who thrive on social interaction.

Professors should facilitate opportunities for students to collaborate and connect with peers, including online forums or discussion groups, virtual study groups, and group assignments. Regular office hours, social activities, and community-building exercises can foster these connections.

Simplifying Online Learning With Instructional Connections


Online learning challenges are common among students. By understanding the challenges and implementing strategies to overcome them, professors and students can successfully navigate online learning environments.

At Instructional Connections, we understand these challenges and do our best to simplify the online learning experience. We offer a unique Academic Coaching Model that provides universities with student-centric and faculty-centric support. Our services are designed to address the needs of universities facing the 21st-century demand for online degree programs and courses.

Let us help you overcome these challenges. Call us at 888-221-2418 or contact us through our website.

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Common Problems Students Face in Online Learning

Distance learning is not a new concept. However, as it has become an increasingly popular teaching method over the years, many issues in the virtual classroom have come to light. Adapting to a new teaching method can significantly impact the way in which students learn, and given that many students are still opting to take remote classes, it’s important that we continue to address the issues that impede student development. 

In this article, we examine some obstacles that make online learning difficult and offer solutions to solve them faster.

Online Learning Issues and Possible Solutions

Professors and their virtual teaching assistants can help students smoothly transition from in-person to virtual courses if they consider the following challenges.

Distractions

Since students are not in an actual classroom, distractions are unavoidable. Additionally, students don’t typically have the same level of privacy they had at university because they often share the house with the rest of their family, so concentrating can become difficult.

The best solution to this problem is to create a schedule with family members. Students should let their families know when they need a quiet study room to follow the class lecture in peace.   

Low Motivation

People are generally very active and sociable and need communication with colleagues to remain productive. Therefore, isolation in a virtual classroom affects motivation, which may result in procrastination.

To overcome this issue, the best solution is for professors or virtual teaching assistants to continue creating schedules or to-do lists that encourage students to keep going and not abandon the work. Also, it is necessary to carve out time for students to keep in touch with their colleagues. Hosting workshops or study meetings is a great way to encourage students to collaborate on their homework.

Technical Problems

When online learning began increasing in popularity, connecting to Zoom or Google Meetings proved challenging, as these platforms were underdeveloped for such a massive shift. Students and professors faced various technical issues and problems that often prolonged class time.

Besides always looking for trustworthy platforms and ensuring students have a reliable internet connection, there isn’t much that can be done regarding technical issues. However, when these issues arise, it’s important for students to contact their professors immediately to ensure they can follow the lecture as seamlessly as possible. 

Poor Interaction = Boredom

Upon transitioning from an actual classroom to a virtual one, students often report feeling bored or less interested in the subject due to decreased interaction with professors and peers. Additionally, students are typically required to complete their assignments independently instead of collaboratively in a virtual environment, further contributing to poor peer interaction.

Although professors always remain available for their students, the motivation for students to keep up with deadlines slowly decreases over time, and the syllabus becomes difficult to follow. One solution to this problem is for students to initiate open discussions with their peers to share ideas and offer constructive feedback on assignments. 

Teaching Assistants Help Overcome Remote Learning Obstacles

Teaching assistants have slowly become integral to any classroom, especially virtual ones. At Instructional Connections, we have helped over 50,000 students in more than 50 universities meet their learning goals online and gain the knowledge to develop their studies further.

To learn more about what our team can do for you, feel free to reach out to us – we’re always happy to help!

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The Biggest Challenges of Online Teaching

As distance learning has become more common, teachers and students have had to adapt to follow the syllabus.

When distance learning was introduced on a more regular basis, many students felt demotivated, while teachers reported that they were falling behind academically. Additionally, students became less responsible and less active during lectures.

And while online teaching holds its unique set of challenges, the educational system as a whole must address these challenges to resume the mission of creating competent academic citizens. Here are some of the biggest obstacles facing online teaching today and how to overcome them. 

The Critical Challenges

Remote and face-to-face teaching are very different methods of lecturing the same material. However, as teaching methods have shifted over the years, many students worldwide have chosen to continue their studies online. As such, teachers have had to adapt to adequately connect with their students online.

Passive Classrooms

Looking at a PowerPoint presentation and listening to the teacher’s lecture for 45-50 minutes, followed by homework assignment instructions for the next day, leads to passive students. Hence, their academic development stagnates.

To thoroughly soak in the new material, students need more interaction. Teachers must revise their plans for the day and find exciting ways to engage students to practice what they’ve learned.

Remote Peer Collaborations

Peer collaboration is a proven method for learning. However, achieving this in a remote classroom can be challenging.

It can be difficult to facilitate peer collaboration in a remote setting, and oftentimes teachers are unsure how to do so. However, the potential benefits of peer collaboration – even when done remotely – make this learning method one that teachers should focus on. 

In a remote classroom, teachers can help foster collaboration by creating student groups ahead of time, assigning different roles to each student, setting goals and making expectations clear,  and prompting students to share their thoughts and opinions virtually with their classmates.

Students must engage with the topic to complete the assignment and better communicate with their peers.

Using the Right Teaching Platform and Tools

More than 700 colleges in the US registered on Zoom in 2020, but connection issues often disrupted the lectures.

Although these disconnections were primarily short, they greatly distracted students. Therefore, reliable platforms that won’t interrupt the class with a glitch are imperative. Moreover, teachers should also consider using educational tools to engage students in the lecture.

Conducting Effective Examination

One of the most serious challenges universities face with online teaching is choosing the proper examination tactic. If not conducted effectively, universities create underskilled academic individuals in the future.

Each subject has specific skills students should acquire during the course. To assess students’ performance to the best abilities, universities have a few open options.

  • Open-book exams – This assessment focuses solely on students’ critical thinking, analysis, and reflection on the material. In such exams, students receive a specific subject matter they must complete in a given time, but they can use notes and books to support their statements.
  • Proctored Exams – A proctored exam is a monitored examination. An instructor or an authorized invigilator will monitor the student during the test. The proctor ensures that the exam’s norms and regulations are followed.

Get More Instructional Strategies from Instructional Connections

Remote learning has slowly become the norm in the educational systems, and colleges and universities need more support to conduct online classes successfully. However, with the right partner, these challenges become a thing of the past.

At Instructional Connections, we have identified these problems and have helped over 50 universities to overcome them. If your board struggles with issues related to remote learning, don’t hesitate to contact us – we’re happy to help!

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Tips for Engaging Students in Online Learning

Engaging students is hard enough in the physical classroom, but the tactics you use in person might work just as well online. And surprisingly, incorporating tried and tested working methods to engage students in learning isn’t as hard as it seems.

Like online courses, blended teaching, or what we now call hybrid learning, isn’t anything new — most importantly, it isn’t going away. In fact, all signs point to it being the future of learning. But for it to be as effective as in-person courses, it’s essential to ensure your students are soaking in the material.

Keep reading to learn Instructional Connections’ top tips for keeping students engaged in your university’s courses and how a virtual teaching assistant can help!

Help Students Create a Routine

To engage students from the get-go, give them some ideas to set a routine for their asynchronous work time. One example of this would be adding a post to the discussion board before starting their work for the class. This can be as simple as discussing what they did the previous weekend or what they’re looking forward to learning on the syllabus.

These simple routines at the beginning of each class can help students make natural connections with one another (and their professor) and open up — especially in an asynchronous setting.

If you have a virtual teaching assistant in your classroom, this is a perfect opportunity to help them get involved and connected to your students. If students feel comfortable with your virtual TA, they will also feel comfortable approaching a professor.

Use Interactive Content & Materials

This should probably go without saying, but it’s imperative to show students more than just a lecture packed with facts and instructions — all students learn differently. Professors should consider preparing or finding materials on certain topics that are easy to digest or designed to be more engaging. This will help lessons be more interactive and will naturally encourage student participation.

  • Try using videos or varied media in your online or hybrid course — they’ve proven valuable and engaging in education.
  • For both synchronous and asynchronous online learning, you can use a digital whiteboard to present information and solve problems with your students, show pictures and charts, and play clips, podcasts, and YouTube videos.
  • The internet is your friend! With the rise of virtual learning and a surplus of online materials, you can find interactive videos, quizzes, and other assets that supplement your lesson material. 

Incorporating a virtual teaching assistant into the classroom can help open up time for professors. Some professors may have their virtual TAs facilitate asynchronous discussions and other tasks.

Utilize Class Forums or Discussion Boards

Some students are more comfortable typing out their thoughts than sharing them in a recorded video format in class.

An online discussion space is an excellent opportunity for everyone to participate, give their opinion, become familiar with other students’ views, and learn proper etiquette for professional discussions. This learning activity also allows students to think about the question and form their thoughts and opinions at their own pace. Sometimes, the pressure of immediately answering a question in class or the anxiety of recording a video response causes students to freeze and have trouble giving their highest quality answers.

Virtual TAs have many roles in the classroom, but the program or professor’s needs always determine these roles. While some professors may have their Virtual TA monitor and respond to student questions and forum responses, some may want to do this independently to connect with their students. 

Virtual Teaching Assistants for Every University

At Instructional Connections, we make life easier for your professors. By providing support only where it’s needed, our virtual TAs allow your faculty members of record to focus on class engagement, course delivery, and student outcomes.

Learn more about our virtual teaching assistants and see how they can work for your university program.

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Time-Saving Hacks for Teachers

Time management is an essential part of everyone’s life. This is especially true for academic coaches with specific duties requiring careful planning. Many faculty report working around 54 hours per week

One can find numerous time management advice and solutions that could help with the organization of tasks. Yet, there is no magic recipe for managing time for any specific area.

Here are some hacks that can help academic coaches stay organized and manage their time better. 

Organization is Key

Time management means organizing all aspects of your life at home and work. Ideally, you’d want to do all tasks structured and efficiently. To have uninterrupted flow in your daily tasks, arrange and label items in your working environment in a way that structures your day but does not overwhelm you. 

To-do List and Routine Tasks

Check which of your routine tasks can be automated, delegated, or adjusted. Identify the most important ones and find ways to deal with the rest to save time.

Little organizational reminders like writing down your to-do list to avoid forgetting something can help. Remember to write even minor tasks, especially if they are time-sensitive. Once done, list the tasks by level of importance and plan your day accordingly.

If you benefit from an Academic Coach or Teaching Assistant assigned to your online course, delegate some tasks to them, such as grading or answering simple emails.  Be sure to provide detailed rubrics and inter-rater reliability activities to ensure the grading will be consistent with your standards and expectations.

The Importance of Planning Your Day

Try to estimate how much time you’ll need to complete a certain task. Allocating sufficient time to complete a task and ticking it off the to-do list will allow you to promptly complete it and move on to the next. This way, you can focus on completing one task before starting another and getting your work to flow smoothly.

Avoid picking one task, completing it halfway, and starting on something else. This will only create a chaotic and unproductive day.

Utilize Technology to Its Full Extent

Technology was invented to make our lives easy. Use all the available relevant technology for your online course. Use online planners for yourself and reach out to social groups or forums to share best practices or resources.

Enjoy all the help you can get from relevant programs. This will make your job easier and allow you more time to complete other tasks. 

Procrastination Is the Enemy

Putting off things we don’t like doing for later is another way of wasting time and still having to complete those things. Finish the things you must do before the things you enjoy doing. Remove all possible obstacles interrupting you during working hours and obtain a tunnel-vision mentality – focusing on one task at a time. 

For example, people spend a lot of time reading emails and not replying immediately, only to re-read them so they can respond. Email notifications can interrupt your working process, so turn them off. Choose a time when you will read and answer emails so you don’t feel distracted and aren’t split-tasking, which will slow you down.

The Best Online Academic Coach for Your Distance Learning Program

Instructional Connections is a third-party service provider of high-quality, asynchronous instructional support services to colleges and universities that offer online courses and degree programs. IC provides “Academic Coaches” to institutions that offer online courses and programs with a highly effective, scalable, and affordable instructional model. This model enables the faculty of record to focus and manage their time effectively on delivering learning objectives and outcomes while allowing the institution to scale the course to meet student enrollment demands.

Contact us today for any inquiries you may have, and we’ll be happy to provide the information you need.

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The Elements of a Solid Distance Learning Model

With at least 2,500 colleges already offering online programs, it’s no secret that distance learning has become an increasingly integral part of higher education. Instructors and academic coaches have had to work hard to develop a good model for teaching in this environment. But it’s not easy.

There are many different factors that need to be considered when developing an effective distance learning model. This article will discuss some of the vital elements of a solid distance learning model.

Constant Email Communication

It’s important for instructors, faculty, and teaching assistants to always open their email channels. Communication is an integral part of distance learning, and many interactions happen through email.

If instructors and faculty members are not responsive to emails, it can create a disconnection between them and their students. It’s recommended to answer emails from students within 24 hours, even if it’s only to stay: “I’ll have to research that and get back to you.”

For coursework that spans a holiday, educators should still try to be available for urgent inquiries from their students. However, high holidays like Christmas or Yom Kippur need balance and a break to be honored. In cases like this, course-related correspondences might be temporarily suspended, but educators should still try to check their emails at least once daily.

It’s also essential for educators to have someone ready to answer on their behalf if they cannot respond within a 24-hour window. Teaching assistants and academic coaches are generally expected to take over answering duties if the educator is not able to do so.

Utilizing Other Means of Communication

While email is generally considered the primary way for learners to get in touch with their teachers or professors, it’s by no means the only method of communication that can be used.

At the discretion of the school, phone calls, online chats or messengers through the university’s website, Voice-over-Internet Protocol (VoIP), video conferences, and web meetings are popular ways for educators to connect with their students in a distance learning environment.

It’s essential to learn and become adept with these communication channels to have another option to connect with students in the most effective way possible.

Addressing Technology Glitches and Downtimes

Since the distance learning model heavily relies on technology to work, it’s wise for educators and academic coaches to be familiar with many common glitches.

Educators are expected to have at least basic troubleshooting knowledge on some of the most common issues distance learning programs face. These include:

  • Internet connection problems
  • Audio and video issues with webcams or microphones
  • Login issues with the learning management system (LMS)
  • Problems accessing or downloading course materials

When any of these happen, it’s important to be patient and have a backup plan ready. For instance, if there’s an issue with the LMS, educators can still send course materials to their students through email.

When responding to students affected by issues and downtimes, having a calm demeanor can help build confidence while waiting for a repair.

It’s also vital that educators and academic coaches report any instances of errors or downtime related to the LMS. While issues with learning management systems should be rare, notifying the administration about them can help prevent similar problems from happening in the future.

Addressing Student Problems

When an issue emerges with or from a student, educators are expected to address them as soon as possible. This is especially true for students who are worried or upset about a specific issue.

Addressing the issue within a 24-hour window is ideal, though some problems will require more time to resolve. If that’s the case, assure the student through email that their concern is currently being addressed and thank them for writing about the issue.

Often, students who have difficulty with the coursework or feel lost during a distance learning program simply struggle to keep up with the pace. That’s why educators need to be as understanding and helpful as possible when addressing student problems.

Keep These Elements in Mind

The elements of an effective distance-learning model are clear and concise communication, utilization of multiple communication channels, as well as addressing technology glitches and student problems well.

When educators and academic coaches keep these elements in mind, they can build a strong foundation for their distance learning program that will benefit them and their students.

Instructional Connections specializes in helping colleges and universities optimize their online learning programs by providing online academic coaches. Contact us today, and our team will be happy to discuss how we can help your institution.