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How To Maximize University Faculty

Knowing how to maximize university faculty can be difficult. It’s easy to understand why universities might be interested in improving outcomes for their faculty. If done right, your faculty are more likely to stay with the university, invest more in their students, and be more involved on campus. These benefits aren’t just for your university faculty. Improvements in how your faculty relate to their work greatly impact your students. Studies routinely show that students see better outcomes working with happy and engaged faculty. There clearly are huge benefits for your university when your faculty are happy, invested, and committed to their jobs. 

But how do you actually improve outcomes for your university faculty? We put together some thoughts on how universities can maximize their faculty. 

Keep Them Engaged

Engagement can be a difficult term to define. We all know that engaged workers are good; the research repeatedly corroborates that fact. Imagine when you worked for an employer who kept you engaged. (Or maybe you still work for this employer; if so, good for you!) You probably were a lot more intrigued by your work and a lot more creative. 

  • Over 80% Of Workers are More Engaged When Communication is Clear
  • Engaged Workers Lead to Increased Profitability 
  • Disengaged Employees Actually Cost Employers 

The problem, however, is that engagement can be difficult to define. What might be hyper-engaged for one employer may be lackluster for another. This is certainly an issue. However, we do have some idea of what engagement looks like for most workers. 

Give Them Time Back

Time and time again, university faculty members are learning what their most precious resource is…. And it’s time! This makes sense. No one enjoys feeling like they’re spread too thin, and that’s especially true for faculty members. Research consistently demonstrates that giving faculty members more time lets them think outside the box, get more strategic, and problem-solve. Again, not a huge surprise. People tend to be able to think ahead when they’re not trying merely to keep up with their work. 

Help Them Identify Problems

The age of “punch-in and punch-out work” is gone for many of us. It never existed for faculty members, regardless. To be successful, faculty members aim to have a real impact on their students and drive student outcomes. That’s a hard task!

Some quick stats on student engagement.

  • Over 90% of Teachers Say Student Engagement is a Key Stat in Predicting Outcomes
  • Disengaged Students Are More Likely to Produce Subpar Work
  • Disengaged Students Are More Likely to Be Absent

While the research suggests that a good professor can be a life changer for students, many students simply aren’t getting this level of care. The reason why is pretty simple; faculty members are dealing with more and more responsibilities, larger and larger class sizes, and more dynamic learning environments. It’s no wonder that faculty members are struggling to identify what students are at risk and are incapable of getting out in front of these at-risk students. They just don’t have the time and mechanisms to identify at-risk students and handle all of their administrative duties simultaneously.

Turn to Instructional Connections

At Instructional Connections, we understand that a university faculty member’s time is precious. Institutions of higher learning need to effectively maximize their university faculty to drive results and empower their students, but often, these institutions just don’t have the resources and time to do so. To help alleviate this problem, turn to Instructional Connections.

Our virtual teaching assistant model gives your faculty qualified, expert Instructional Connections academic coaches to help assist with their day-to-day needs. Depending on the course, the faculty member, and the institution, our academic coaches are able to assist with a number of different tasks.

Teaching is one of the most important and impactful vocations in our society; ensure that your faculty members are equipped to do it well with the help of an academic coach! 

Contact Instructional Connections Today!

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Blog

How Your Academic Coach Can Improve Student Outcomes

Higher education is a great opportunity. A positive higher education experience sets students up for a successful postgraduate experience, and studies routinely show that college graduates are more likely to be successful in terms of finance, mental health, and life satisfaction. 

However, not every student attending a class is automatically guaranteed success. Struggling students are not rare. A host of issues can negatively impact student outcomes. Everything from poor secondary education to trouble at home. Researchers have poured over how to improve student outcomes, and there is a lot of data about how to best intervene with a struggling student. Unfortunately, the larger, macro-cosmic forces like access to education and student background won’t be solved overnight. 

However, that doesn’t mean you can’t leverage Academic Coaches, Virtual Teaching Assistants, or virtual TAs to improve student outcomes in your online, asynchronous classroom! While various factors impact student outcomes, focusing on what you can control is a great way to improve the lives of your students. The good news is that there is a proven way to help! Academic Coaches are a great way to plan your online classes for success and create a solid learning environment! 

Read on to Learn More About How Academic Coaches Can Improve Student Outcomes

Academic Coach Benefit 1: Saving You Time

Let’s face it; faculty members have busy schedules and must juggle multiple competing priorities. This is just a fact of life, and most faculty members have learned to accept the fast pace of teaching. However, these intense schedules can still have negative consequences for students. When moving from task to task as a faculty member, you can’t stop and focus on students who might need additional help or referral to other resources at the university. Using an Academic Coach to free up more routine maintenance tasks allows you actually to dive deeper into student outcomes. 

Who needs more attention? Who isn’t getting challenged by the coursework? Who isn’t living up to their potential? Without an academic coach, important questions like this would be lost amid all of the hustle and bustle of teaching. However, by utilizing an academic coach, you are able to set aside time and focus on improving student outcomes, not just completing tasks. 

Academic Coach Benefit 2: Personalization

Your academic coach will likely spend more time on day-to-day tasks. They often can monitor discussion threads and grade assignments per a detailed rubric. As mentioned previously, this helps free up a good deal of time for you as a faculty member. However, an Academic Coach may also provide insight into how each student is faring. After all, the Academic Coach will see their coursework and interact with them. This isn’t to say that faculty members are incapable of personalization. 

Academic Coach Benefit 4:  Identifying Areas For Improvement 

A student who needs additional help or practice doesn’t just walk into class with a sticker on their back announcing it. A good faculty member can often spot the warning signs of a student struggling, but it is often easier said than done, especially in the online environment and if the class has a larger enrollment. An Academic Coach or Virtual TA usually handles the more immediate student coursework. This could vary from class to class depending on each faculty’s preference, but grading assignments per the rubrics, moderating online discussion threads as directed by the faculty, and responding to student questions are all common Virtual TA questions. These are also exactly the activities where potential areas for improvement first present themselves. A seasoned faculty member might notice that any given student needs more attention or practice after a few lectures or an exam. A virtual TA can probably tell within one or two assignments if one student needs extra help. And once you have identified areas for improvement, you can…

Academic Coach Benefit 5: Early Intervention

Knowing which students are lagging behind or at risk is helpful, but it can be difficult with a full course load to address as a faculty member. Virtual TAs and academic coaches don’t just give faculty members time back. The Academic Coach can report to the faculty any potential at-risk students during the weekly conference calls between the faculty and Academic Coaches.  This allows the faculty to get directly involved with the students, and identify potential interventions for the student.  This creates the team dynamic of teaching an online course; instead of the faculty having to be the sole support for students within the online course, there is an additional layer of support from the Academic Coach. 

Improve Student Outcomes With Instructional Connections

Your students may benefit greatly from an Academic Coach that can provide them with an additional layer of support within your online, asynchronous courses.  Turn to Instructional Connections for your our Academic Coach Model.

All of our Academic Coaches are…

  • Master’s Degree prepared in Their Field/Subject Area
  • Fully Vetted and Background Checked
  • Entirely Remote, located across the US
  • A Key Source of Term-Long Support for the assigned course

Fill Out the Contact Form Below to Get in Touch Today!

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Event

July 23-26, 2023: DLA’s Annual Conference in Jekyll Island, GA

July 23-26, 2023, DLA2023 will be held at the Jekyll Island Club Hotel, in Jekyll Island, Georgia. The DLA symposiums are specifically designed for those involved or interested in the administration, management, planning, and evaluation of distance learning programs.

The Distance Learning Administration Conference is sponsored by the Online Journal of Distance Learning Administration and The University of West Georgia.

Please make sure to follow us on Twitter @iConnectNA

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Research

IC Research Grant Abstracts 2023

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Event

March 21-23, 2023: TxDLA Annual Conference

March 20-23, 2023, Texas Digital Learning Association‘s Annual Conference (in person) in Galveston, TX. 

Instructional Connections is a sponsor of this conference. Additionally, we are presenters.

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Blog

How to Effectively Deploy Your Virtual Teaching Assistant or Academic Coach

An Academic Coach’s primary purpose is to provide instructional support to a faculty member in their online courses, thus adding another layer of support for students. While the Academic Coach is not an academic advisor, tutor, or personal mentor; they may perform a variety of tasks approved by the faculty of record for their assigned course. 

Though this blog will break down some effective ways to deploy our virtual teaching assistants to assist in managing student demands within an online course. However, it’s important to note that each faculty member will assign tasks based on their needs.

Read on to learn more about a teaching assistant’s role in a college course and how professors can effectively incorporate them into their classroom!

The Hierarchy of Professors, Academic Coaches, and Students

Knowing the place and responsibility of all class participants is essential. The professor is in charge and has the final say of what happens within the course, and they must maintain a presence within the online course. But where does the teaching assistant come into play?

Virtual teaching assistants are there to assist the professor with their students, not replace them entirely or allow for the professor to go on vacation. Professors are the ones who should be in charge of all the learning outcomes, curriculum, and policy decisions; while their TAs may assist with facilitation and grading as assigned.

The professor will drive all activities assigned to their virtual teaching assistants.  This is reviewed in a pre-course conference call with all TAs before the course starts.  Additionally, periodic conference calls should continue to take place throughout the duration of the course to make sure the professor and TAs are aligned and consistent with expectations.

What Academic Coaches May Do

Apart from establishing the teaching assistant’s role in your system, it’s important to make sure to have defined perimeters and routine communications. 

It is vital that the online course is ready for implementing virtual teaching assistants.  This would include making sure that each assignment has robust rubrics.  This is important for the student to understand the expectations and allow to allow the TA to grade an assignment in a consistent manner that aligns with the faculty’s expectations.  It would also be suggested that inter-rater reliability activities be performed to ensure the grading standards are met.

Academic Coaches should always acknowledge any student inquiries in a timely manner, even if the TA is not able to provide an answer.  The TA may need to ask follow-up questions to gather information to present to the faculty for a decision or follow-up. The TA should be a liaison between the students and the faculty.  The faculty may provide standard approved answers to common questions that may be expected from the students.  Some questions may be outside of the scope of the TA and require the student to be directed to another department such as Technical Support or the Registrar.

Increase Your Students’ Learning Ability With Instructional Connections

We are proud to be the only company in America that provides this kind of high-quality virtual instructional support to universities. Our academic coaches currently help over 50 online college programs and 50,000 students in need — all at the instruction and supervision of your professors.

If enrollment demands are extending your professors and they need assistance with the scaling of your online programs and courses, contact the Instructional Connections team today!

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Blog

What Makes a Good Virtual TA/Academic Coach?

According to data from UNESCO, more than 1.2 billion students globally had stopped having face-to-face classes by mid-May 2020. When the majority of students worldwide switched from face-to-face to remote schooling, the faculty’s workload increased. Syllabi had to be replanned because the learning methods were changing to meet online realities and needs.

But virtual teaching has been around for quite some time and requires a special skill set. This article will discuss what makes a good Academic Coach.

Characteristics of a Good Academic Coach

Whether you’re an online or offline teaching assistant, the role requires you to possess certain skills and characteristics.

Be Compassionate

Compassion is crucial feedback that affects the overall learning progress of a student. Therefore, it’s an important skill for an Academic Coach to have. Understanding the students’ struggles and the faculty’s needs is essential for successful collaboration. 

Be Flexible

Academic Coaches must be able to adjust to changes. Sometimes during online requirements, students will face various challenges beyond their control, like technical issues or additional questions. Academic Coaches must adapt to the student’s and faculty’s needs efficiently. That’s why flexibility is the second most important skill for Academic Coaches.

Be Highly Organized

Academic Coaches are there for support during online courses. The successful collaboration between the faculty and the Academic Coach depends on good organization, effective time management, and planning. Therefore, the third imperative for this role is proper time management and overall organization.

Be Able to Communicate Efficiently

Academic Coaches are the bridge between students and professors. Keeping a steady and efficient communication flow is vital for achieving the best results. It’s also essential to actively listen and connect with the students and faculty members. 

Best Tips for an Effective Virtual Teaching Assistant

We’ve gone over some skills that make an excellent Academic Coach. Now let’s go over the best ways to master the role!

Know Your Field

All Academic Coaches must have a good level of subject knowledge. Academic Coaches aren’t only there to provide instructional support to students but to help them with any issues that may follow. Also, as Academic Coaches aren’t only communicating with students and professors, it’s crucial to learn more about professors’ teaching ideologies, habits, and the communication methods they use.

Have Patience

Some people have it naturally, while others have to work on it – either way, it’s paramount. The role of the Academic Coach makes even the calmest person work on their patience. You must anticipate various difficulties, problems, and last-minute changes. But, in all cases, you must respond professionally. 

Learn More with Instructional Connections

Our team at Instructional Connections is dedicated to improving online teaching by assisting faculty and universities. Our services help educational institutions face the challenges and demands of online degrees and courses. We are known for our high-quality instructional support services for both colleges and universities. 

If you are interested in becoming an Academic Coach with Instructional Connections, please apply HERE.

 If your institution is interested to learn more about implementing our Academic Coaches for the online course offerings at your university or college, please contact us.

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Blog

How Do Teaching Assistants Work with Your Curriculum?

It’s quickly becoming clear that online learning courses are not just a popular fad, they are here to stay. Virtual teaching assistants have become an integral part of the educational process for Instructional Connection’s partner universities to meet the demand for these courses and ensure the best outcome for students. 

While the specific responsibilities of your assistants vary depending on the institution and department, they all share a common goal: to help the faculty of record succeed in their teaching goals.

In this article, we’ll explore how virtual teaching assistants contribute and work with your curriculum and how they help the faculty of record succeed.

What Is a Virtual Teaching Assistant?

Virtual teaching assistants, also known as academic coaches, are experienced and highly qualified practitioners in their field of study. They have earned at least a graduate degree or higher from an accredited university. In some cases, they may also have years of experience working as a professor or teaching assistant at the collegiate level.

These individuals generally possess strong instructional, leadership, and educational backgrounds that contribute greatly to the overall student learning experience.

With the rise of distance learning, many teaching assistants can now work remotely at colleges that offer online learning programs. This setup enables many professors to get the support they need without being physically present in the same location.

What Are The Responsibilities & Contributions of Teaching Assistants?

The specific duties of your virtual teaching assistant will vary depending on the institution and department they are working within. However, there are some common responsibilities that our teaching assistants typically have. 

  • Monitor student participation and reach out to inactive or at-risk students.
  • Assist or direct students to appropriate support with technology or other items as needed.
  • Provide answers to content or policy questions following input from the faculty of record.
  • Provide assistance with logistical or personal issues pertaining to the course or assignments as outlined by the faculty of record prior to the course start.
  • Respond to emails and inquiries within 24 hours, including weekends (excluding major holidays).
  • Grade assignments with appropriate feedback within 72 hours of the due date according to Faculty criteria.
  • Participant in asynchronous discussions according to faculty of record criteria.
  • Monitor discussion threads; document, remove, and then notify faculty and student of inappropriate comments or posts.
  • Participate in weekly team meetings with the Faculty and/or Coordinating Coach via conference call or videoconference.

A main responsibility of our virtual teaching assistants is to monitor student progress. This includes tracking attendance, grades, and participation in class discussions.

Virtual teaching assistants enable faculty of record to focus on delivering their course curriculums and outcomes. Teaching assistants also allow many institutions to scale their courses to meet student enrollment demands.

Other Special Responsibilities 

Virtual teaching assistants generally focus on enhancing student retention and success, but they also have other specific responsibilities.

Virtual teaching assistants can also serve as a point of primary interaction with their respective professors. Depending on the number of students and virtual teaching assistants in a course, one may be asked to be the coordinator.

This coordinating teaching assistant may take on special responsibilities such as:

  • Coordinating multiple assistants’ work
  • Assisting in clarifying a specific professor’s course policies
  • Checking inter-rater reliability in rubric grading
  • Reviewing student performance in assessments and discussions

These coordinating teaching assistants may serve as “working managers” who directly interact with academic leadership and faculty members.

Your Virtual Teaching Assistant

As technology advances, more and more teaching assistants take on virtual assistant roles to support faculty members and their curricula. These individuals provide support to professors and students alike.

Their benefits are numerous, but perhaps the most important is that they enable faculty members to focus only on delivering their curriculum. This allows students to receive a high-quality education regardless of their location.

Instructional Connections assists academic institutions to improve their online education courses by providing competent virtual assistants for numerous degree fields. If you’re interested in learning more about our virtual teaching assistants, we encourage you to contact us. Our team of experts is standing by and ready to answer any questions you may have!

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Research

Effective Practices in Using Coaches in Large Online Courses

Tracia Forman and Jessica Sanchez, UTRGV

Presentation given at the Texas Digital Learning Annual Association Conference 2022, Galveston, TX

Increased online enrollment has results in the use of supplementary instructional support to enhance effective course delivery.  Use of an instructional team approach plays an invaluable role in student success.

UTRGV-TxDLA-Presentation-3.23.22[78]

Categories
Research

Academic Coaches And Student Success In Higher Education: A Quantitative Study.

Academic Coaches and Student Success in Higher Education.

Published in the Journal for Distance Education. May 31, 2023.

Nicole C. LetchworthSummer Koltonski & L. Kathleen Sheriff (2023) Academic Coaches and Student Success in Higher Education, American Journal of Distance Education, DOI: 10.1080/08923647.2023.2210491

https://www.tandfonline.com/doi/full/10.1080/08923647.2023.2210491