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Changes in How Students Are Learning

If you’ve been paying attention to the higher education industry, you’ve probably seen many changes over the years. However, few eras of student learning will involve such dynamic change as the past few years. Higher education has radically transformed over the last few years, and it doesn’t look to show any signs of slowing down. Due to the vast changes in the way students are learning, savvy higher education professionals would do well to pay close attention and adjust their modes of teaching.


To help you stay abreast of these changes, the team here at Instructional Connections assembled their thoughts on some of the most critical ways education is changing and how proper utilization of resources is pivotal for success. 

Stage or Side Instruction? 


Before we dive in, it’s important to take a closer look at two competing paradigms of educational philosophy.


The first is the “sage on a stage” model. In this model, the educator’s primary purpose is to be a subject matter expert, and educators ought to work to use that expertise to impart knowledge to their pupils.


In the “guide on the side model,” self-learning is the name of the game. In this paradigm, educators are mainly guides who help students engage with relevant content through projects, applied training, and classroom discussion.


There is utility to each of these philosophical models, but higher education professionals need to appreciate just how their roles in both paradigms have shifted over the last few years. Educators who have historically relied on their expertise within a given area may now find themselves having to diversify their curriculum. Likewise, guides may find that relevant expertise in defined content areas might help guide students through confusing or contradictory self-learning. 


The “guide on the side model” is also a much more common model for distance learning, merely due to the nature of the model. Most distance courses rely on students to be self-directed and capable of engaging with content critically. Most curriculums expect faculty to help students engage with and think critically about content and projects, not distill and spoon-feed all education to their pupils.

However, many faculty members find themselves thrown into the deep end when teaching remotely. 


If faculty members do find themselves migrating to virtual instruction and struggling with the transition from a sage on a stage to a guide on the side, it’s imperative that their institutions find ways to support them. 

The Rise of Non-Traditional Students


In that same vein, the rise of non-traditional students is another significant change in how students learn. These students are typically older, have some experience in the workforce, and have different schedules. They are thus quite different from the average college student, who is usually full-time and has more time to attend in-person classes. Non-traditional students also are much likelier to attend virtual classes since this type of education meshes well with their busy schedules. 


Non-traditional students, since they tend to be older and more experienced, are often much better at regulating their schedules and coursework. However, their dependence on virtual learning does pose challenges. Faculty instructors not used to virtual learning might struggle to adapt to this sort of teaching. 

Early Exposure to Professional Communities 


At one point, education was perceived as all a student needed to succeed. This was never entirely true, but it is becoming increasingly necessary to realize that a degree in and of itself is not a golden ticket. Students now are encouraged to begin networking early and connect with professionals in their vocation while still in school. Faculty instructors now realize that their role is not just to be a sage on a stage or a guide on the side. They also need to help students explore the ins and outs of their craft and make lasting connections to their vocational community. Work experience and familiarity with a vocation are huge boons now for faculty instructors looking to help their pupils network early. 

Academic Coaches & Changes in Learning 


Student learning will always continue to evolve. That’s just a fact. It’s imperative now that faculty instructors are prepared to showcase their expertise, guide through distance learning, and support non-traditional students. 


An Instructional Connection Academic Coach can be a great way to support faculty members through these challenges and maximize the potential of the faculty member. 


Our Academic Coaches all have at least a Master’s Degree and are experts in their field.  Their expertise and familiarity with their craft also make them an excellent resource for the students in their courses, who often see their Academic Coach as a peer and trusted mentor. This expertise in the subject matter lets our Academic Coaches free up time for faculty members to focus on what they do best: teaching! 
Our process is simple. 

  • Understanding Your Needs: Every course, every university, every faculty member is different. We begin by sitting down and understanding what you need in an academic coach. It is essential that we understand your unique needs before diving into the next steps in the process. 
  • Assigning the Right Academic Coach: Next, we assign you an Academic Coach. This Academic Coach will be contracted, paid, and managed by Instructional Connections. This eliminates the need for additional human resource workers or additional lifts on the part of the institution. 
  • Support Throughout the Semester: We will be in the wings the whole semester to ensure that your Academic Coach is properly supported and meeting your needs. 

The classroom is ever-evolving. Help your faculty members stay up-to-date and prepared for these changes with an Academic Coach from Instructional Connections. 

Contact Instructional Connections To Learn More!

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Effective Practices In Using Academic Coaches: A Research Summary

Maximizing faculty is always a difficult task for any university, The research shows, time and time again, that student outcomes are better when their instructors have more time to focus on the subject matter over administrative tasks. As digital learning tools become more common, instructors find themselves needing support to facilitate successful distance learning. To help support their faculty and improve student outcomes for online learning courses, many institutions of higher education turn to Academic Coaches to help their faculty members shine. 

However, while the use of Academic Coaches is critical to successful instructional courses, little research has been conducted into how Academic Coaches are used. Successful application of Academic Coaches has huge ramifications for faculty success, but few universities know what practices will help their faculty use Academic Coaches well.

To help with this goal, Instructional Connections funded original research by Tracia M Forman and Jessica M Sanchez into the best practices for Academic Coaches at the University of Texas Rio Grande Valley. These findings were later presented by the two aforementioned researchers at the Texas Distance Learning Association’s 2022 conference. The goal of this research was to understand the behavior, preferences, and opinions of faculty who utilize Academic Coaches, with the aim of developing best practice guidelines for the future use of Academic Coaches. 

About UTRGV

The University of Texas Rio Grande is one of the largest primarily Hispanic universities in the country. The University has campuses across the Rio Grande Valley of southernmost Texas, mostly in McAllen, Harlingen, and Edinburg. The institution is unique as 54% of its students are first-generation students, and over 90% are Hispanic. The University of Texas Rio Grande, like other institutions of higher learning, was trying to maximize its faculty’s impact via distance learning. This became the perfect backdrop for Sanchez and Forman’s research into what makes a great Academic Coach. 

What is an Academic Coach? 

An Academic Coach, in the context of this research, was a trusted resource for University of Texas Rio-Grande Valley faculty members, an additional layer of support for UTRGV instructors. All Academic Coaches were employed by Instructional Connections, and all were subject matter experts within their field of study. All Academic Coaches have, at minimum, a Master’s Degree, although oftentimes, Academic Coaches may have other postgraduate degrees. The main purpose of an Academic Coach is to assist at the course level and help support students through more administrative tasks, tasks that eat up instructor time. 

The sample size that  Forman and Sanchez used to glean more insight into best practices around Academic Coaching consisted of 14 female instructors and 2 male instructors. A variety of disciplines were represented, with liberal arts being the most common. 

The main vehicle for this research was interviewing faculty about their experiences with Academic Coaches. That interview script can be accessed here. 

Forman and Sanchez investigated how Academic Coaches were being utilized at UTRGV to ensure that all Academic Coaches were being utilized in similar ways across the college. Typical responsibilities of Academic Coaches, according to the consulted faculty members, usually included grading, leading discussions, and answering student questions, although this varied from instructor of record to instructor of record. Most faculty members found few student complaints about their Academic Coach, and when student complaints did arise, grading was the main area of concern. 

The most common way of aligning with Academic Coaches was to hold a pre-course meeting to review standard operation procedures, expectations, and the types of assignments. Shadow sessions around grading were also scheduled by some faculty with their Academic Coaches to align on how grading ought to be conducted. 

Findings 

The research concluded that several Academic Coach strategies stood out as more effective. Those included…

  • Constant Communication
  • Clear Grading Rubrics
  • Detailed & Comprehensive Agendas

Forman and Sanchez also recommended several strategies for using Academic Coaches be discontinued. These included….

  • Offtopic Virtual  Meetings
  • Use of Unfamiliar Digital Learning Tools in the Classroom
  • Not Aligning on Grading Expectations Early

It is important to note that the UTRGV faculty members were, all in all, quite happy with their Instructional Connections Academic Coaches, aka Virtual TA. Their feedback did, however, note when Academic Coach utilization needed improvement, and the three aforementioned topics were the most common strategies Forman and Sanchez recommended be discontinued. 

From this research and discussion with the sample size, Forman and Sanchez were able to create a list of advice for instructors to maximize their use of Academic Coaches.

  • Clear Ground Rules & Expectations at Onset
  • Regular Cadences for Communication
  • Detailed Rubrics for Grading to Prevent Misalignment
  • Listen to Coach Ideas and Feedback to Improve Student Experiences  

Summary

This research found that clear expectations, communication, and meeting cadences all helped maximize the use of Academic Coaches at UTRGV. The issues that did arise were usually around grading, and the instructors interviewed found that clear rubrics could help alleviate these student complaints. 

Forman and Sanchez did find some areas of improvement for future research. Namely, incorporating direct feedback from Academic Coaches and developing a line of questions to further understand grading responsibilities were identified as areas of further research.

Instructional Connections would like to thank Forman and Sanchez for their tireless work and all UTRGV participants for their time and insight. The use of Academic Coaches and virtual TAs at institutions of higher learning is an understudied practice within the higher education community. This research helps all parties understand how to best support course instructors and improve distance learning.

The full research can be found here

For More Information, Contact Instructional Connections

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Event

July 23-26, 2023: DLA’s Annual Conference in Jekyll Island, GA

July 23-26, 2023, DLA2023 will be held at the Jekyll Island Club Hotel, in Jekyll Island, Georgia. The DLA symposiums are specifically designed for those involved or interested in the administration, management, planning, and evaluation of distance learning programs.

The Distance Learning Administration Conference is sponsored by the Online Journal of Distance Learning Administration and The University of West Georgia.

Please make sure to follow us on Twitter @iConnectNA

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Research

IC Research Grant Abstracts 2023

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Event

March 21-23, 2023: TxDLA Annual Conference

March 20-23, 2023, Texas Digital Learning Association‘s Annual Conference (in person) in Galveston, TX. 

Instructional Connections is a sponsor of this conference. Additionally, we are presenters.

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Research

Effective Practices in Using Coaches in Large Online Courses

Tracia Forman and Jessica Sanchez, UTRGV

Presentation given at the Texas Digital Learning Annual Association Conference 2022, Galveston, TX

Increased online enrollment has results in the use of supplementary instructional support to enhance effective course delivery.  Use of an instructional team approach plays an invaluable role in student success.

UTRGV-TxDLA-Presentation-3.23.22[78]

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Research

Academic Coaches And Student Success In Higher Education: A Quantitative Study.

Academic Coaches and Student Success in Higher Education.

Published in the Journal for Distance Education. May 31, 2023.

Nicole C. LetchworthSummer Koltonski & L. Kathleen Sheriff (2023) Academic Coaches and Student Success in Higher Education, American Journal of Distance Education, DOI: 10.1080/08923647.2023.2210491

https://www.tandfonline.com/doi/full/10.1080/08923647.2023.2210491 

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Research

What motivates an academic coach in an online accelerated course? Using a qualitative approach.

Here is a .pdf of the partial findings of this research that were presented at the North American Management Society virtual conference. The principle investigators are completing their research study and we will supply a full report in Q4 2021.

NAMS 2021 Presentation_Final

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Research

The effect of online academic coaches on supporting graduate students’ performance in intensive online learning environments: a three-course comparison

Dr. Suyoung Park and her colleague Dr. Petra Robinson at Louisiana State University researched the performance levels of graduate students and the support that graduate students receive when they interact with academic coaches in intensive online courses.  They looked at students in three different online courses. Among their findings was the overarching ethos that academic coaches provide an effective framework for student support.

https://www.emerald.com/insight/content/doi/10.1108/EJTD-10-2020-0144/full/html?skipTracking=true#loginreload

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Research

Determining roles and best practices when using academic coaches in online learning

The University of Louisiana at Lafayette recently had an article published in the Journal of Teaching and Learning in Nursing, entitled “Determining roles and best practices when using Academic Coaches in online learning.” The article acknowledges the continued growth of online learning and identifies the role that academic coaches maintain in an online learning environment, and highlights best practices when using academic coaches in an accelerated online course.

Teaching and Learning in Nursing. Official Journal of the Organization for Associate Degree Nursing.  Volume 15, Issue 4.  In progress (October 2020). This issue is in progress but contains articles that are final and fully citable.

https://www.sciencedirect.com/science/article/abs/pii/S1557308720300482?via%3Dihub