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Blog

How to Use Your Online Teaching Assistant from Instructional Connections

Online teaching assistants from Instructional Connections, or our online TAs, are hugely helpful for a multitude of distance learning and online course tasks, however, their responsibilities can vary greatly due to the course and curriculum needs.

As one of the most common questions that Instructional Connections gets from the Universities we support, we wanted to provide in-depth content about what our virtual teaching assistants do, their responsibilities, and how their roles can help your remote learning thrive.

What Can an Online TA Do?

Instructional Connections strives to help your online programs succeed by assisting your staff and enhancing student success and retention with our online teaching assistants or academic coaches. We do that in a variety of ways:

  • Our virtual TAs can complete any inter-rater reliability activities that are prescribed by your faculty. This ensures that grading is completed to the faculty’s standards and expectations.
  • Our online TAs are able to grade assignments per a detailed rubric and faculty direction. Additionally, graded materials with substantial feedback are completed and returned within 72 hours of the due date – which means no more waiting for grades, and no more rushed grading for your faculty.
  • Our online teaching assistants can also monitor and participate in asynchronous discussion threads per the direction of your faculty, facilitating conversations, answering questions, and helping the students discuss deeper into the subject matter. For many online courses which are largely writing and discussion based, our online teaching assistants are invaluable and able to save your faculty time, while improving student understanding and course outcomes.
  • Our virtual teaching assistant or academic coaches are able to answer and respond to all inquiries, emails, messages, and calls within 24 hours, 7 days a week. Even if their answer is to simply let the student know that they will have to perform their own research or consult with the faculty. No correspondence will ever be left unattended or unanswered for more than 24 hours, even on weekends. This, again, frees up your faculty to focus on teaching, not answering questions about an assignment the night before it is due.
  • Our online academic coaches actively participate in weekly faculty and academic coach/teaching assistant conference calls so that they may review the faculty’s expectations, grading, rubrics, failing or at-risk students, and discuss any issues in the class, scheduling, or upcoming needs and assignments. Clear communication is one of the pillars of Instructional Connections, which is why we always make sure to have constant contact between your faculty and our online teaching assistants throughout the course and semester.
  • Finally, our virtual TAs maintain compliance with all university policies and regulations, including FERPA.

Ultimately, our online teaching assistant can help your faculty of record with grading, discussion threads, communicating with students, answering questions, and handling many other day-to-day issues. This allows your faculty to focus on the big picture – like the success of the classroom.

The specific assistance that each virtual TA will provide is based on the directions given by University faculty, the needs of the course, and the curriculum. This allows each online academic coach to support your faculty in the most efficient and relevant way for each unique, online course.

We believe in a personalized approach, and delivering the assistance that each program needs, based on the instructions from the faculty of record. Along with course-specific responsibilities, Instructional Connections’ virtual TAs strive to provide clear communication and superior service to each of our faculty partners.

Can an Online TA Help Your Distance Learning Program?

Contact Instructional Connections and learn more about our virtual teaching assistants, services, benefits, and more.

With distance learning becoming a real possibility for many University students this Fall, and maybe beyond, consider the benefits of utilizing an academic coach from Instructional Connections early, so we can find the perfect match for your courses and needs.

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Blog

6 Tips for Transitioning to Online Education

Times are very unique currently, and many traditionally in-person or on-site classes have moved to online. As Instructional Connections has years of experience in online education and virtual classrooms, we wanted to share some of our top tips for transitioning to online learning, or distance learning.

First, Some Tips for Students Transitioning to Online Education

Get the Right Headset (Or Other Needed Equipment)

With the right headset, you will avoid listener-fatigue both for the student, the classmates, and the professor. And be sure to order it early, as there may be delays for quality headsets as online education continues.

Additionally, practice good audio-visual behavior, such as muting yourself when you aren’t talking, thinking about your own background noise, and making sure that you (to the best of your ability) are not interrupting others.

Get the Right Mindset (& Keep Your Schedule Consistent)

What we really mean is wear what you would wear to class. Yes, there are jokes online right now about wearing pajamas or sweatpant bottoms with a suit and tie, but it’s important to dress the part, plus, this will help your routines.

Keeping a solid routine will help keep your mindset and your productivity on track. Keep up with your hygiene, even the little things, as letting these slide may result in bigger slides in the future. Keep up with your schedule as best as you can – no staying up until 4 AM or forgetting what day of the week it is.

Next, Some Tips for Professors Transitioning to Online Education

Ask for Help & Be Flexible

If this is new to you, that’s alright and there are many others in the same boat. So, don’t try to teach class, plus monitor responses in the chat function, plus engage with each student through the camera, and all the other things you might do in a face-to-face class.

Focus on covering the material and keeping it interesting. And then assign a student or TA to facilitate further comments and questions from the class. It is absolutely okay to have to ask for some help from your university, the class, or outside sources during this time.

And when you get frustrated, which we all will, remind yourself that this is a big change and challenge for everyone. Do your best, expect your students to do their reasonable best, and stay flexible whenever you can. Everyone is adjusting, not just students or teachers, but families and communities too.

After your initial starting struggles and frustrations, there will also be little wins – enjoy them and don’t brush them off. Enjoy the little things and the little wins, and remember that soon there will be more wins than losses, and larger wins as well!

Keep Students Engaged & Stay in Control

Three-hour lectures may be fine when everyone is in the room together and it can be broken up with drink and bathroom breaks, discussion, or videos. But it might be too much to expect your students to stay engaged in the same format when everything is online and they are in their own homes. Instead, ask questions, solicit feedback, and keep things lively – this might turn your classes into more conversation or discussion-based, but that may be needed right now.

And remember, nothing wakes up a virtual class like cold-calling on students!

Additionally, just because you are changing your format to include more back and forth, that doesn’t mean you will lose control of the virtual classroom. Some ‘laws’ that can help anarchy from appearing is making your students ‘raise their hand’ in the chat function, mute their microphones when they are not speaking, or enforcing that they all have their cameras on (if they have the capability).

Lastly, Some Tips for Anyone Transitioning to Online Education

Choose a Quiet Place as Your New ‘Classroom’

You would be surprised how many people do not isolate themselves during a class, and this can distract not just them, but everyone else in the online classroom too. Make sure you – regardless of if you are a student or teacher – have chosen a quiet, comfortable place for your class.

It can also help to have the items you may need within arm’s reach, like water, a snack, notebook, and more. Also, even though you are on your laptop or tablet, be sure to focus only on the class, not emails, games, texts, or other distractions. The more distractions, the less likely anyone will get much from the class.

Stay in Communication with Others

Though many of us are social distancing right now, we still need to communicate with others, whether that be classmates, advisors, professors, or other resources. Be sure you are staying in contact with those you need to, and you know what is expected of you, when, and how all the pieces will be put together.

These are unprecedented times, and though none of us will handle them perfectly, staying in close communications with others is better than the alternative. Remember, overcommunicating is better than under-communicating.

Contact Instructional Connections for Additional Online Education Assistance

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Blog

Online Education Benefits & Hurdles in a Digital Age

This is a time of great transition for many educators, as online education is a necessity lately due to Covid-19 and safety restrictions on groups, campuses, and other gathering places.

Luckily, Instructional Connections has years of experience with online and distance learning, and we wanted to share our knowledge with you.

Online education has many benefits along with some hurdles – let’s go over them together.

Benefits of Online Education

Added Flexibility in Learning

Few can quit their job or put their life duties on hold while they fully focus on gaining a higher degree, which is one of the largest benefits that online education offers – flexibility.

If your students or potential students are juggling work and life along with school, online education is a great way to reach them and help them succeed. Online programs provide individuals with the opportunity to learn and gain credits towards their degree while still working and growing professionally – all on their time and within their schedules.

Improved Self-Motivation

Being independent and self-motivated are skills that many top careers look for. Gaining a higher education degree online means that students need to take the work, scheduling, and timelines into their own hands and motivate themselves.

Online instructors expect students to be independent, to learn on their own, and to engage with the material that they are teaching. And this is exactly what is expected in the workforce.

Better Technical Skills

Online learning can also improve technical skills, as it stretches experience with online platforms and systems. This can equate to strong technical skills in the workplace – something that is highly sought after!

Most likely, online education classes will utilize new digital learning materials, getting your students familiar with new tools and software, and helping them to critically think and troubleshoot common technical issues.

With companies currently working online as well, it is likely that remote work trends, or working from home, will become more common as this new decade continues. This means that ‘practicing’ online work ethics and abilities will behoove your students when they enter the workforce.

Better Time Management

Often, online education or online programs do not have as strict of times in which everyone has to virtually meet, and instead allows students to use their own schedules to dictate when they work on homework, projects, do the readings, or participate in online discussions.

Every online class and program are different, but there is often a much greater ability to manage schedules on an individual basis, allowing for each student to find the workflow that works best for them and their life. This also means it’s up to the student to proactively reach out to faculty about questions, complete assignments on time, and plan ahead – life skills that will be helpful in their future careers.

Check out these tips for how to be a successful online learner, which includes scheduling tips, even a sample schedule to help new online students get started.

Hurdles of Online Education & Instructional Connections’ Solutions

Online education has some of the same hurdles as benefits, as increased flexibility and an emphasis on time management and self-motivation might be difficult for some students to master, especially as many universities have had to rapidly move to online education courses.

Additionally, if technical skills aren’t natural for your degree program, it can be difficult for students. However, as the world is moving further and further into our technological age, it is important to find ways to integrate technology into education.

The final hurdle of online education is, of course, the coursework and alterations from traditional in-person courses. Luckily, Instructional Connections has years of experience with Academic Coaches who can supplement and support your professors, staff, and students.

Learn more about our Academic Coaches on our About Us Page and below!

Our Academic Coaches provide high-quality instructional support services to both colleges and universities which offer online education courses and degree programs. Our instructional support has been proven to be highly effective and scalable – we grow with you as your online course enrollments grow, and we are here for you!

Contact Instructional Connections today to learn more.

Categories
Blog News

COVID-19 Statement and Resources

The situation with the Coronavirus (COVID-19) is a fluid situation that we are constantly monitoring. Businesses and institutions everywhere – both large and small – are feeling the impact. 

Thankfully, our business was built in such a way that all our staff, employees, and contractors work remotely – so we are all able to continue providing support to our partner institution with their instructional support needs – assisting with maintaining the quality and scaling of the online courses. There should not be any delays or interruptions on our end, but if you do have any questions please feel free to reach out.

We are thankful for you and your business and we are here to help in any way that we can!

Below are links to great resources for institutions, administrator,s and faculty regarding the transition to online/remote teaching and instructional continuity: 

Online Learning Consortium – https://onlinelearningconsortium.org/about/continuity-planning-emergency-preparedness-resources/

Quality Matters – https://www.qualitymatters.org/qa-resources/resource-center/article-resource/51

UPCEA – https://sites.google.com/view/covid19he/home

WCET – https://wcet.wiche.edu/covid-19-resources

SACSCOC – https://sacscoc.org/coronavirus-and-the-commission/

HLC – https://www.hlcommission.org/General/coronavirus-updates.html

Council of Regional Accrediting Commissions – https://www.c-rac.org/

American Council on Education – https://www.acenet.edu/

CDC’s Interim Guidance for Administrators of US Institutions of Higher Education – https://www.cdc.gov/coronavirus/

Categories
Blog News

What is an Online Academic Coach? [3 Benefits]

Instructional Connections helps your online programs succeed by assisting your staff and enhancing student success and retention with online Academic Coaches. But what is an ‘online academic coach’ and what are the benefits and services they provide to your faculty, students, online programs, and University as a whole?

Let’s start off with a little background, because we believe a strong foundation leads to success!

“Instructional Connections provides Online Academic Coaches (AKA “Teaching Assistants”, “Course Assistants” or “Instructional Associates”), who directly support the Faculty of Record within the online asynchronous courses.”

Our online Academic Coaches can assist faculty of record of the course with the grading of assignments, managing discussion threads, answering emails, and handling other day-to-day issues. This frees up your faculty to focus on the bigger picture – the success of the class!

The specific assistance that each online Academic Coach provides is based on the directions given by University faculty. This allows each online academic coach to support in the most efficient and relevant way for each unique, online course.

Benefits of an Online Academic Coach

Our Academic Coaching Model adds a human touch to the online environment, encouraging students to learn and keep up with the demands of online course work.

1. IC Online Academic Coaches Are Highly Qualified

One of the major benefits of using an online Academic Coach from Instructional Connections is that each of our coaches has earned a minimum of a master’s degree in the area they assist in from an accredited University.

Our Academic Coaches have both real-world experience in the area of study of the online class and hold a graduate or higher degree in that area. This ensures that your online Academic Coach is able to truly contribute and help – having the background and knowledge necessary – in addition to the time and collaboration.

Most students view their online academic coach as a peer and respect the fact that their coach works in the same field they are looking to join. In fact, on average, IC online academic coaches have 14 years of experience in their field!

2. Our Online Academic Coaches Are Always Available

We employ over 4,000 online Academic Coaches across various subject areas. We also place, manage, supervise, and pay the Academic Coaches in support of University faculty, making the addition of an academic coach smooth and effective.

Your specific online Academic Coach will answer and respond to all inquiries and emails within 24 hours, 7 days a week during the course. So, your students have the information they need, and their questions acknowledged promptly. A swift reply will always be supplied, even if it is just to let the student know that they will have to research the answer or consult with the faculty.

3. Our Online Academic Coaches Are Flexible

When we begin the process of matching an online Academic Coach to a new program or institution, we learn of the academic credential requirements. We then discuss what the needs of the specific discipline or University are relative to instructional support and other missions. We encourage the class faculty to decide and communicate what specific needs they have and what the duties of the online Academic Coach will be.

Some Academic Coaches mainly monitor discussion forums and answer emails, others facilitate discussions and grade assignments as directed by the faculty of record, while still others may do all of the above! This flexibility allows the online Academic Coach to meet what the faculty needs, not offer a one-size-fits-all for every course.

With the wealth of online courses being offered from different schools, with different faculty, it is important to Instructional Connections that we provide the services needed for each through flexibility, communication, and efficient use of time.

Instructional Connections Online Academic Coaches Offer Support for Your Faculty & Online Courses

We provide continual support to each online course from end to end.

If you are looking to expand your online course offerings or if enrollment is creating a need for additional support, contact Instructional Connections and learn more about our online academic coaches, our services, benefits, and more.

Categories
Reports

2019 CHLOE 3 Report: The Changing Landscape of Online Education (CHLOE): Behind the Numbers

2019 CHLOE 3 Report: The Changing Landscape of Online Education (CHLOE): Behind the Numbers (https://www.qualitymatters.org/qa-resources/resource-center/articles-resources/CHLOE-3-report-2019)

Categories
Research

Louisiana State University Shreveport, presents early research findings on academic coaching at international ICONSES Conference

Louisiana State University Shreveport, presents early research findings on academic coaching at international ICONSES Conference. https://www.2019.iconses.net/fulltext/pdf/IConSES050.pdf

Categories
Research

Characteristics of Academic Coaches in an Online RN-to-BSN Program

The peer reviewed Journal of Nursing Education recently published an article from the University of Texas at Arlington regarding the characteristics of coaches in accelerated online courses. The article researches the demographic composition of academic coaches in RN-to-BSN programs and examines the associations between coaching experience, years of licensure, and level of education and evaluations by faculty and students. The results were positive showing that academic coaches assist in providing a high quality educational experience for students and support to faculty.

Click more info to read the Article [More Info]

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Research

Use of Academic Coaches to Promote Student Success in Online Nursing Programs

The University of Louisiana at Lafayette recently had an article published in the Journal of Teaching and Learning in Nursing, entitled “Use of academic coaches to promote student success in online nursing programs.” The article highlights the benefits of using academic coaches in courses to meet the needs of students in their nursing program.

Click More Info to read the Article [More Info]