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Research

A study of activities and effective use as perceived by academic coaches in fully online higher education courses.

During Dr. Dan Keast‘s presentation at the Distance Learning Administrator’s Conference in Jekyll Island, GA, he discussed his study of coaches’ perceptions of their efficacy in online courses. Most notably, he found that coaches see themselves as most effective in giving quality feedback and responses to students – a sentiment that rated higher than grading or anything else.  Communication was key.

Title: A study of activities and effective use as perceived by academic coaches in fully online higher education courses.

Summary: The study was designed to investigate the research gap regarding the roles of academic coaches in courses for professors and students, solicit the coaches’ perceptions about the efficacy of their tasks, and gather their suggestions for best utilizing an academic coach. The study revealed that among other traits academic coaches see themselves as most effective in giving quality feedback to students. Academic coaches believe that providing quality feedback leads to increased student success rates.

The presentation can be found on page 53 of the conference proceedings: https://stdlapeus1.blob.core.windows.net/craftcms/proceeding-pdf/DLA-Proceedings-Digital-Cover.pdf

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Blog

Changes in How Students Are Learning

If you’ve been paying attention to the higher education industry, you’ve probably seen many changes over the years. However, few eras of student learning will involve such dynamic change as the past few years. Higher education has radically transformed over the last few years, and it doesn’t look to show any signs of slowing down. Due to the vast changes in the way students are learning, savvy higher education professionals would do well to pay close attention and adjust their modes of teaching.

To help you stay abreast of these changes, the team here at Instructional Connections assembled their thoughts on some of the most critical ways education is changing and how proper utilization of resources is pivotal for success. 

Stage or Side Instruction? 

Before we dive in, it’s important to take a closer look at two competing paradigms of educational philosophy.

The first is the “sage on a stage” model. In this model, the educator’s primary purpose is to be a subject matter expert, and educators ought to work to use that expertise to impart knowledge to their pupils.

In the “guide on the side model,” self-learning is the name of the game. In this paradigm, educators are mainly guides who help students engage with relevant content through projects, applied training, and classroom discussion.

There is utility to each of these philosophical models, but higher education professionals need to appreciate just how their roles in both paradigms have shifted over the last few years. Educators who have historically relied on their expertise within a given area may now find themselves having to diversify their curriculum. Likewise, guides may find that relevant expertise in defined content areas might help guide students through confusing or contradictory self-learning. 

The “guide on the side model” is also a much more common model for distance learning, merely due to the nature of the model. Most distance courses rely on students to be self-directed and capable of engaging with content critically. Most curriculums expect faculty to help students engage with and think critically about content and projects, not distill and spoon-feed all education to their pupils.

However, many faculty members find themselves thrown into the deep end when teaching remotely. 

If faculty members do find themselves migrating to virtual instruction and struggling with the transition from a sage on a stage to a guide on the side, it’s imperative that their institutions find ways to support them. 

The Rise of Non-Traditional Students

In that same vein, the rise of non-traditional students is another significant change in how students learn. These students are typically older, have some experience in the workforce, and have different schedules. They are thus quite different from the average college student, who is usually full-time and has more time to attend in-person classes. Non-traditional students also are much likelier to attend virtual classes since this type of education meshes well with their busy schedules. 

Non-traditional students, since they tend to be older and more experienced, are often much better at regulating their schedules and coursework. However, their dependence on virtual learning does pose challenges. Faculty instructors not used to virtual learning might struggle to adapt to this sort of teaching. 

Early Exposure to Professional Communities 

At one point, education was perceived as all a student needed to succeed. This was never entirely true, but it is becoming increasingly necessary to realize that a degree in and of itself is not a golden ticket. Students now are encouraged to begin networking early and connect with professionals in their vocation while still in school. Faculty instructors now realize that their role is not just to be a sage on a stage or a guide on the side. They also need to help students explore the ins and outs of their craft and make lasting connections to their vocational community. Work experience and familiarity with a vocation are huge boons now for faculty instructors looking to help their pupils network early. 

Academic Coaches & Changes in Learning 

Student learning will always continue to evolve. That’s just a fact. It’s imperative now that faculty instructors are prepared to showcase their expertise, guide through distance learning, and support non-traditional students. 

An Instructional Connection Academic Coach can be a great way to support faculty members through these challenges and maximize the potential of the faculty member. 

Our Academic Coaches all have at least a Master’s Degree and are experts in their field.  Their expertise and familiarity with their craft also make them an excellent resource for the students in their courses, who often see their Academic Coach as a peer and trusted mentor. This expertise in the subject matter lets our Academic Coaches free up time for faculty members to focus on what they do best: teaching! 
Our process is simple. 

  • Understanding Your Needs: Every course, every university, every faculty member is different. We begin by sitting down and understanding what you need in an academic coach. It is essential that we understand your unique needs before diving into the next steps in the process. 
  • Assigning the Right Academic Coach: Next, we assign you an Academic Coach. This Academic Coach will be contracted, paid, and managed by Instructional Connections. This eliminates the need for additional human resource workers or additional lifts on the part of the institution. 
  • Support Throughout the Semester: We will be in the wings the whole semester to ensure that your Academic Coach is properly supported and meeting your needs. 

The classroom is ever-evolving. Help your faculty members stay up-to-date and prepared for these changes with an Academic Coach from Instructional Connections. 

Contact Instructional Connections To Learn More!

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Blog

How To Maximize University Faculty

Knowing how to maximize university faculty can be difficult. It’s easy to understand why universities might be interested in improving outcomes for their faculty. If done right, your faculty are more likely to stay with the university, invest more in their students, and be more involved on campus. These benefits aren’t just for your university faculty. Improvements in how your faculty relate to their work greatly impact your students. Studies routinely show that students see better outcomes working with happy and engaged faculty. There clearly are huge benefits for your university when your faculty are happy, invested, and committed to their jobs. 

But how do you actually improve outcomes for your university faculty? We put together some thoughts on how universities can maximize their faculty. 

Keep Them Engaged

Engagement can be a difficult term to define. We all know that engaged workers are good; the research repeatedly corroborates that fact. Imagine when you worked for an employer who kept you engaged. (Or maybe you still work for this employer; if so, good for you!) You probably were a lot more intrigued by your work and a lot more creative. 

  • Over 80% Of Workers are More Engaged When Communication is Clear
  • Engaged Workers Lead to Increased Profitability 
  • Disengaged Employees Actually Cost Employers 

The problem, however, is that engagement can be difficult to define. What might be hyper-engaged for one employer may be lackluster for another. This is certainly an issue. However, we do have some idea of what engagement looks like for most workers. 

Give Them Time Back

Time and time again, university faculty members are learning what their most precious resource is…. And it’s time! This makes sense. No one enjoys feeling like they’re spread too thin, and that’s especially true for faculty members. Research consistently demonstrates that giving faculty members more time lets them think outside the box, get more strategic, and problem-solve. Again, not a huge surprise. People tend to be able to think ahead when they’re not trying merely to keep up with their work. 

Help Them Identify Problems

The age of “punch-in and punch-out work” is gone for many of us. It never existed for faculty members, regardless. To be successful, faculty members aim to have a real impact on their students and drive student outcomes. That’s a hard task!

Some quick stats on student engagement.

  • Over 90% of Teachers Say Student Engagement is a Key Stat in Predicting Outcomes
  • Disengaged Students Are More Likely to Produce Subpar Work
  • Disengaged Students Are More Likely to Be Absent

While the research suggests that a good professor can be a life changer for students, many students simply aren’t getting this level of care. The reason why is pretty simple; faculty members are dealing with more and more responsibilities, larger and larger class sizes, and more dynamic learning environments. It’s no wonder that faculty members are struggling to identify what students are at risk and are incapable of getting out in front of these at-risk students. They just don’t have the time and mechanisms to identify at-risk students and handle all of their administrative duties simultaneously.

Turn to Instructional Connections

At Instructional Connections, we understand that a university faculty member’s time is precious. Institutions of higher learning need to effectively maximize their university faculty to drive results and empower their students, but often, these institutions just don’t have the resources and time to do so. To help alleviate this problem, turn to Instructional Connections.

Our virtual teaching assistant model gives your faculty qualified, expert Instructional Connections academic coaches to help assist with their day-to-day needs. Depending on the course, the faculty member, and the institution, our academic coaches are able to assist with a number of different tasks.

Teaching is one of the most important and impactful vocations in our society; ensure that your faculty members are equipped to do it well with the help of an academic coach! 

Contact Instructional Connections Today!

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Event

July 23-26, 2023: DLA’s Annual Conference in Jekyll Island, GA

July 23-26, 2023, DLA2023 will be held at the Jekyll Island Club Hotel, in Jekyll Island, Georgia. The DLA symposiums are specifically designed for those involved or interested in the administration, management, planning, and evaluation of distance learning programs.

The Distance Learning Administration Conference is sponsored by the Online Journal of Distance Learning Administration and The University of West Georgia.

Please make sure to follow us on Twitter @iConnectNA

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Research

IC Research Grant Abstracts 2023

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Blog

The Biggest Challenges of Online Teaching

As distance learning has become more common, teachers and students have had to adapt to follow the syllabus.

When distance learning was introduced on a more regular basis, many students felt demotivated, while teachers reported that they were falling behind academically. Additionally, students became less responsible and less active during lectures.

And while online teaching holds its unique set of challenges, the educational system as a whole must address these challenges to resume the mission of creating competent academic citizens. Here are some of the biggest obstacles facing online teaching today and how to overcome them. 

The Critical Challenges

Remote and face-to-face teaching are very different methods of lecturing the same material. However, as teaching methods have shifted over the years, many students worldwide have chosen to continue their studies online. As such, teachers have had to adapt to adequately connect with their students online.

Passive Classrooms

Looking at a PowerPoint presentation and listening to the teacher’s lecture for 45-50 minutes, followed by homework assignment instructions for the next day, leads to passive students. Hence, their academic development stagnates.

To thoroughly soak in the new material, students need more interaction. Teachers must revise their plans for the day and find exciting ways to engage students to practice what they’ve learned.

Remote Peer Collaborations

Peer collaboration is a proven method for learning. However, achieving this in a remote classroom can be challenging.

It can be difficult to facilitate peer collaboration in a remote setting, and oftentimes teachers are unsure how to do so. However, the potential benefits of peer collaboration – even when done remotely – make this learning method one that teachers should focus on. 

In a remote classroom, teachers can help foster collaboration by creating student groups ahead of time, assigning different roles to each student, setting goals and making expectations clear,  and prompting students to share their thoughts and opinions virtually with their classmates.

Students must engage with the topic to complete the assignment and better communicate with their peers.

Using the Right Teaching Platform and Tools

More than 700 colleges in the US registered on Zoom in 2020, but connection issues often disrupted the lectures.

Although these disconnections were primarily short, they greatly distracted students. Therefore, reliable platforms that won’t interrupt the class with a glitch are imperative. Moreover, teachers should also consider using educational tools to engage students in the lecture.

Conducting Effective Examination

One of the most serious challenges universities face with online teaching is choosing the proper examination tactic. If not conducted effectively, universities create underskilled academic individuals in the future.

Each subject has specific skills students should acquire during the course. To assess students’ performance to the best abilities, universities have a few open options.

  • Open-book exams – This assessment focuses solely on students’ critical thinking, analysis, and reflection on the material. In such exams, students receive a specific subject matter they must complete in a given time, but they can use notes and books to support their statements.
  • Proctored Exams – A proctored exam is a monitored examination. An instructor or an authorized invigilator will monitor the student during the test. The proctor ensures that the exam’s norms and regulations are followed.

Get More Instructional Strategies from Instructional Connections

Remote learning has slowly become the norm in the educational systems, and colleges and universities need more support to conduct online classes successfully. However, with the right partner, these challenges become a thing of the past.

At Instructional Connections, we have identified these problems and have helped over 50 universities to overcome them. If your board struggles with issues related to remote learning, don’t hesitate to contact us – we’re happy to help!

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Event

March 21-23, 2023: TxDLA Annual Conference

March 20-23, 2023, Texas Digital Learning Association‘s Annual Conference (in person) in Galveston, TX. 

Instructional Connections is a sponsor of this conference. Additionally, we are presenters.

Categories
Research

Effective Practices in Using Coaches in Large Online Courses

Tracia Forman and Jessica Sanchez, UTRGV

Presentation given at the Texas Digital Learning Annual Association Conference 2022, Galveston, TX

Increased online enrollment has results in the use of supplementary instructional support to enhance effective course delivery.  Use of an instructional team approach plays an invaluable role in student success.

UTRGV-TxDLA-Presentation-3.23.22[78]

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Blog

Our Virtual Teaching Assistant Model | Choosing Success

Our Academic Coaching Model adds a human touch to your distance learning environment, encouraging students to learn and persist with the demands of online and distance coursework. Students view their Virtual Teaching Assistants as a peer and respect the fact that their Coach has experience in the same field they desire to join.

Learn more about our Virtual Teaching Assistant Model below.

Step 1: Communication, Communication, Communication

The first thing our virtual teaching assistant model always includes is learning about our university partners’ needs. We understand that what each college or university needs is relative to their specific instructional support level, courses, and goals. We strive to understand all missions that each school desires through initial in-depth meetings, and we continue that communication throughout our relationship.

Each faculty member of record that teaches an online course provides clear expectations to their approved and assigned Virtual TA. Every area of support from a Teaching Assistant can be decided by the faculty and may vary from course to course depending on the faculty’s expectations.

This level of flexibility allows faculty to be in complete control of online program management. Many faculty members love the support they receive from their Virtual Teaching Assistants, and most faculty continually think of new and better methods to help educate students in distance learning programs.

Step 2: Our Recruitment Process for Virtual Teaching Assistants

We recruit, screen, pre-qualify and present Academic Coach candidates to our university partners. Rest assured that each potential candidate has been vetted and is available in our pool for approval by university partners.

Each institution identifies the academic credentials or experience required for its program and courses. Based on this information, Instructional Connections employs a variety of recruitment strategies, reviewing each applicant thoroughly for a match to the qualifications for each program. We then invite every Virtual TA potential match applicant to participate in our pre-employment screening process.

During our pre-employment screening process, the Academic Coach applicant commits to a 4-6 hour online pre-employment screening session. This covers topics like the roles and expectations of a virtual teaching assistant, basic principles, and best practices of effective distance learning, and working with a variety of Learning Management Systems.

After our advanced screening process, we perform a standard criminal background check on all potential candidates. Once a candidate successfully passes these steps, they are contracted and added to our pool of Virtual TAs ready and available for an assignment at one of our partner universities.

Step 3: Assignment of Your Virtual Teaching Assistant

Next, we work with programs and faculty to assign approved Virtual Teaching Assistant, or Academic Coaches to your courses and programs. We understand and listen to university, college, and even course-specific needs for distance learning. We understand the hurdles and benefits of online programs and distance learning.

Your Virtual TA is meant to aid the faculty member of record, or professor, that is teaching the online course. A Virtual Teaching Assistant can grade assignments, monitor and facilitate discussion boards, reply to emails, post announcements, and assist in additional day-to-day needs.

This gives your faculty the time to focus on student success, engagement, and course delivery. Plus, our Virtual TAs are flexible – your faculty member simply needs to provide them with instructions on their needs and expectations for the course, and our Teaching Assistants will deliver.

Step 4: Organizing & Training Your Virtual TAs

After the approval of a candidate and the assignment to a course, your Virtual TA will then need to meet with the faculty of record for the course prior to the course going live and throughout the course cycle in order to maintain communication and understand expectations. We independently contract, manage, and pay our Virtual TAs, handling all organization of staff matters. This eliminates the need for universities to add additional human resources and payroll overhead or hassles.

Step 5: Continued Support Throughout the Semester

Additionally, Instructional Connections provides continual support to each distance learning course where our Virtual TAs are requested and used. We are there throughout the course term for our university partners – from start to finish.

Our Virtual Teaching Assistant Model Works

Virtual Teaching Assistants focus on enhancing student success and retention in distance learning and online programs. In many graduate programs, we’ve seen retention as high as 80%!

Contact Instructional Connections today to learn more about our Virtual Teaching Assistants.

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Blog

Teaching Assistants: What’s Their Role in Distance Learning?

Teaching during a pandemic presents many challenges, not the least of which is the sudden and mostly unprepared-for shift to online learning. However, not only teachers were affected by this change. Teacher’s aides, or teaching assistants, used to working face-to-face with students were left wondering what their role now was in the virtual classroom. 

TAs are having to find new ways to help students achieve their academic goals and provide support to course instructors virtually. Taking the challenge of distance learning head-on requires TAs to take on new responsibilities that take into account the online classroom environment. 

Here are some ways virtual TAs can adapt to virtual education and continue providing value to students and instructors while learning new skills that will help further their careers in education. 

Moderating Asynchronous Distance Learning

Our TAs take an active supportive role in your virtual classes. They assist with forum discussions and instructions, communicating class criteria to the students, even organizing activities and projects for the class. 

Virtual teaching assistants can monitor discussion threads and emails for questions from students, and address minor technical concerns to minimize interruptions. They are also able to answer student questions themselves or bring student concerns to the attention of the instructor if needed.

Virtual TAs collect unanswered questions from all avenues, such as threads, message boards, forums, emails, and calls, and respond to them via email or messaging boards. Additionally, they can moderate chat boards and forums on the virtual learning platforms they use too.

For example, many TAs at Vanderbilt University assist with monitoring and responding to student posts on discussion boards and external tools like Perusall and virtual learning platforms like Brightspace. 

Designing Assessments 

In a face-to-face classroom setting, a teacher or a TA can find many clues on how students are progressing with their learning and whether or not they’re engaged. Taking notes, confused looks, and affirmatory nods are just a few examples. In virtual classrooms, however, it’s more difficult to get a sense of where students are at learning-wise. 

Together with the instructor, a virtual TA can design and implement short, informal assessments such as quizzes, online polls, and virtual activities that provide more insight on students’ progress, challenges, comprehension, and areas for improvement. Instructors can use information gleaned from these assessments to make changes to the course for better outcomes. 

Developing & Curating Learning Materials 

Educational videos and interactive online learning materials can help keep students engaged outside of the virtual classroom. TAs can support instructors by creating content that is engaging, challenging, and aligned with the objectives of the course. 

This responsibility requires knowledge of video editing software and other tools. TAs who have familiarity with these and other content creation software can develop videos, presentations, slideshows, and other visual aids for students. They can also assist instructors with editing content and converting it into different formats if needed.

In addition, TAs can curate existing educational content and modify them as needed, depending on the needs of the instructor and the students. 

Teaching Assistants – A Necessity for Quality Online Education

TAs provide much-needed instructional support to teachers of online learning programs and distance learning courses. Virtual TAs perform day-to-day and supplemental tasks so that faculties can focus on education delivery and student outcomes. At the same time, they help students with their educational and social development. 

Even as the world transitions back to in-person classes, virtual TAs remain a key source of support for universities and other institutes of learning that want to provide better instruction. Plus, virtual TAs can help schools save on instructional delivery costs.

To learn more about the value a virtual teaching assistant brings to a college or university’s distance learning courses, contact Instructional Connections!