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Event

July 27 – 30, 2025: DLA’s Annual Conference

July 22 -24, 2025, Distance Learning Administration Annual Conference  (in person) in Jekyll Island, Georgia. 

Instructional Connections is delighted to be an exhibitor and presenter at the 2025 DLA Conference.

2025 Distance Learning Administration (DLA) Conference, taking place at the renowned Jekyll Island Club Hotel, nestled in the beauty of Jekyll Island, Georgia, from July 27th to 30th. This pivotal event is tailor-made for individuals who hold a keen interest or play an active role in the strategic planning, governance, implementation, and performance assessment of distance learning programs.

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Event

July 22-24, 2025: UPCEA’s SOLAR Annual Conference

July 22 -24, 2025, UCPEA’s SOLAR Annual Conference  (in person) in Denton, TX. 

Instructional Connections is delighted to be an exhibitor at the 2025 Summit for Online Leadership and Administration (SOLAR) Conference being held July 22-24, 2025, in the verdant city of Portland, Oregon. 

SOLAR 2025 will focus on the core themes of digital transformation, innovation, and strategic leadership. Whether you are a senior leader, an emerging professional, or an instructional/learning designer in—or aspiring to a leadership role—SOLAR offers a unique opportunity to explore strategies and best practices that are crucial to navigating the dynamic landscape of online education.

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Event

March 30 – April 2, 2025: TxDLA Annual Conference

March 30 through April 2, 2025, Texas Digital Learning Association‘s Annual Conference (in person) in Denton, TX. 

Instructional Connections sponsors this conference and will have a booth for attendees to stop by and learn more about us. Additionally, Dr. Jacquelyn Cato will host a poster presentation of her dissertation research, ‘An Approach to Help Achieve Faculty Work/Life Balance’.

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Research

A study of activities and effective use as perceived by academic coaches in fully online higher education courses.

During Dr. Dan Keast‘s presentation at the Distance Learning Administrator’s Conference in Jekyll Island, GA, he discussed his study of coaches’ perceptions of their efficacy in online courses. Most notably, he found that coaches see themselves as most effective in giving quality feedback and responses to students – a sentiment that rated higher than grading or anything else.  Communication was key.

Title: A study of activities and effective use as perceived by academic coaches in fully online higher education courses.

Summary: The study was designed to investigate the research gap regarding the roles of academic coaches in courses for professors and students, solicit the coaches’ perceptions about the efficacy of their tasks, and gather their suggestions for best utilizing an academic coach. The study revealed that among other traits academic coaches see themselves as most effective in giving quality feedback to students. Academic coaches believe that providing quality feedback leads to increased student success rates.

The presentation can be found on page 53 of the conference proceedings: https://stdlapeus1.blob.core.windows.net/craftcms/proceeding-pdf/DLA-Proceedings-Digital-Cover.pdf

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Blog

How To Support Non-Traditional Students

Non-traditional students may feel like a paradox for universities looking to maximize their working professional students. On one hand, they are students in every sense of the word and have the responsibilities of traditional students. However, their age, work experience and busy lifestyles separate them from the rest of campus and mean non-traditional students might never actually interact with the campus at large.  Institutions of higher education who want to support their non-traditional students are thus increasingly recognizing just how distinct the issues and concerns of non-traditional students are.

Their educational background and familiarity with the working world means they’re more prepared for their study. Their time spent in the workforce or in the military have trained them well and they’re ready for their coursework. Any instructor who has taught a non-traditional student course knows that it’s worlds away from an undergraduate course in terms of composition and understanding of subject matter. 

Still, while institutions might not need to invest as many resources into non-traditional students, it is imperative that institutions of higher education properly structure their non-traditional programs. Failure to do so dramatically increases the odds of faculty member burnout and less-than-impactful programs for non-traditional students. 

To help support non-traditional students, institutions of higher education are turning to Academic Coaches AKA virtual TAs for maximum results. The right Academic Coaching model improves academic outcomes for non-traditional students by equipping faculty members and freeing up instructor time. Read on to learn how the Instructional Connections Academic Coach Model helps support non-traditional students. 

Networking Opportunities

Non-traditional students often return to university to pursue a specific work-related course of study. They tend to have more work experience and, thus, are likely to have some familiarity with the subject at hand. However, many non-traditional students understand that networking is a key factor in success in the working world and often are much more interested in networking than traditional students.  After all, their time in the working world has shown them just how crucial industry connections are. Non-traditional students are thus likely to be interested in any networking opportunities or knowledge about their industry their faculty instructor can provide outside of coursework. 

Flexibility

Few college students have an abundance of time, but non-traditional students, in particular, struggle to balance their responsibilities. Research has determined that non-traditional students particularly benefit from self-guided learning. Video resources and recording of lectures are two great examples of this. Non-traditional students can regulate their pace when engaging with course materials and can watch online lectures anytime, whether at 5 AM or 5 PM. Empowering your faculty to use self-guided online pedagogical tools is a great way to support non-traditional students. 

Support Through Hybrid Or Distance Learning

Distance learning has made a huge splash on the education stage, but it has become incredibly popular among nontraditional students, who are much likelier to learn remotely. Many non-traditional students find remote learning more conducive to their busy lives and packed schedules, as most balance school with work, marriage, and other responsibilities. 

However, remote education comes with its own challenges, and non-traditional students are not exempt. Many non-traditional students struggle with the isolation of remote learning. Others may not comprehend the material as well as they would in person and may see their performance struggle while attending a distance learning program. The nature of non-traditional learning means that few students will ever be in a physical classroom to ask questions or stay after to clarify a subject. Many programs for non-traditional students see larger enrollments, due to the lack of physical constraints. Between the nature of distance learning, the size of a non-traditional remote program, and the business of professional life outside of class, many non-traditional students can get lost in the shuffle. 

While distance learning has many benefits, universities need to intentionally provide resources that help streamline the distance learning or hybrid learning experience for optimal student outcomes. 

Support Non-Traditional Students With Instructional Connections

Many institutions of higher education leverage Academic Coaches or Virtual Teaching Assistants to help assist faculty members of record when supporting non-traditional students. These Virtual TAs help empower faculty members by grading assignments, posting approved announcements, and helping with day-to-day management tasks. This frees up faculty member time to focus on student empowerment and improving student outcomes, leading to great results. In many graduate programs, our Academic Coaches assist in seeing retention rates over 80%!  

Our Academic Coaches have at least a Master’s Degree and an average of 14 years of experience in their field, which helps them relate with non-traditional students. Many of our IC Academic Coaches are also potential networking opportunities and industry knowledge resources for non-traditional students. Consequently, our Academic Coaches are able to help students learn about their industry, streamline distance learning, and aid faculty members through their instructor-assigned duties. 

The Instructional Connections Academic Coach Model is simple. We start by understanding the needs of our university partner fully. The better we understand their goals and unique situation, the better equipped we are for our next step. We recruit, screen, and vet an Academic Coach for the unique situation of our university partner, pending the partner’s approval. From there, we train our Academic Coaches or Virtual TAs on the system, programs, and processes they need to know to be impactful. This reduces the administrative costs on our partner’s side and empowers our Virtual TAs to be the best they possibly can be. Instructional Connections also provides continuous support throughout the semester for our university partners, resulting in better student outcomes, increased employee and faculty satisfaction, and higher retention rates.

Supporting non-traditional students can differ greatly from supporting traditional students, but the right Academic Coach or Virtual TA can aid immensely. Contact Instructional Connections to learn more!

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Event

July 23-26, 2023: DLA’s Annual Conference in Jekyll Island, GA

July 23-26, 2023, DLA2023 will be held at the Jekyll Island Club Hotel, in Jekyll Island, Georgia. The DLA symposiums are specifically designed for those involved or interested in the administration, management, planning, and evaluation of distance learning programs.

The Distance Learning Administration Conference is sponsored by the Online Journal of Distance Learning Administration and The University of West Georgia.

Please make sure to follow us on Twitter @iConnectNA

Categories
Research

IC Research Grant Abstracts 2023

Categories
Blog

Five Common Questions About Virtual Teaching Assistants

Every college or university faces online-learning difficulties due to its various challenges. Teaching in a distance learning environment can be overwhelming, but it’s extremely rewarding for all parties involved when done correctly.

Since many universities and colleges pursue online teaching or have a hybrid system, Instructional Connections focuses on improving virtual learning with teaching assistants. 

In this article, we’ll answer the top five questions about teaching assistants and explain how they benefit university programs.

What are Your Teaching Assistants’ Qualifications?

At a minimum, all Instructional Connections Teaching Assistants (TA) have a master’s degree, but many have doctoral degrees. Our TAs are familiar with university lectures in virtual environments and understand how to improve student learning by encouraging their independence.

Professors can expect diligence, professionalism, and extra support from our TA to carry out the lectures successfully despite all online challenges. In other words, the TAs assist in grading and potentially monitoring discussion threads.

How do you Choose Teaching Assistants?

We value knowledge, dedication, and respect for the educational system. We are dedicated to improving virtual courses and employ only quality matches that recognize and appreciate our profession. Therefore, we conduct a strict pre-employment process before we assign you a TA. 

We review each applicant thoroughly, and if we consider them a good fit for our board, we invite the TA for a 4-6 hour-long screening process. During the screening, we assess their methodology, knowledge of online courses, and ways they could improve as a virtual assistant.

How Does the Academic Coaching Model Improve the Virtual Classroom?

One of the most common issues with virtual classrooms was passiveness due to isolation, resulting in low motivation among students. Many professors simply need to engage students and improve the atmosphere.

The Academic Coaching Model animates the class. Our TAs interact with students by monitoring discussion threads if requested. This helps them build an excellent foundation for independent learning.

How Does the Professor-Teaching Assistant Relationship Work?

The professor and TA have a straightforward relationship where the professor enlists their expectations of the approved and assigned Academic Coach. The professor has to arrange the objectives and roles of the month in advance, followed by the Teaching Assistant.

Can I Choose a Teaching Assistant?

Yes! The first stage of arranging an Instructional Connections TA is setting up a meeting. We must discuss your teaching program regardless if it’s a college, university, or course-specific type of teaching. You will have to explain your objectives, so we can match you with a fitting teaching assistant in the field. Once you choose one, we train our TAs to adjust to your program, plans for meeting the course objectives, and overall teaching methodology.

Hire a Virtual TA

Discuss your needs with Instructional Connections and see how our Virtual Teaching Assistants can enhance your distance learning environment!If you have any further questions, feel free to contact us at any time. We’re here to help!

Categories
Event

March 21-23, 2023: TxDLA Annual Conference

March 20-23, 2023, Texas Digital Learning Association‘s Annual Conference (in person) in Galveston, TX. 

Instructional Connections is a sponsor of this conference. Additionally, we are presenters.

Categories
Blog

How to Effectively Deploy Your Virtual Teaching Assistant or Academic Coach

An Academic Coach’s primary purpose is to provide instructional support to a faculty member in their online courses, thus adding another layer of support for students. While the Academic Coach is not an academic advisor, tutor, or personal mentor; they may perform a variety of tasks approved by the faculty of record for their assigned course. 

Though this blog will break down some effective ways to deploy our virtual teaching assistants to assist in managing student demands within an online course. However, it’s important to note that each faculty member will assign tasks based on their needs.

Read on to learn more about a teaching assistant’s role in a college course and how professors can effectively incorporate them into their classroom!

The Hierarchy of Professors, Academic Coaches, and Students

Knowing the place and responsibility of all class participants is essential. The professor is in charge and has the final say of what happens within the course, and they must maintain a presence within the online course. But where does the teaching assistant come into play?

Virtual teaching assistants are there to assist the professor with their students, not replace them entirely or allow for the professor to go on vacation. Professors are the ones who should be in charge of all the learning outcomes, curriculum, and policy decisions; while their TAs may assist with facilitation and grading as assigned.

The professor will drive all activities assigned to their virtual teaching assistants.  This is reviewed in a pre-course conference call with all TAs before the course starts.  Additionally, periodic conference calls should continue to take place throughout the duration of the course to make sure the professor and TAs are aligned and consistent with expectations.

What Academic Coaches May Do

Apart from establishing the teaching assistant’s role in your system, it’s important to make sure to have defined perimeters and routine communications. 

It is vital that the online course is ready for implementing virtual teaching assistants.  This would include making sure that each assignment has robust rubrics.  This is important for the student to understand the expectations and allow to allow the TA to grade an assignment in a consistent manner that aligns with the faculty’s expectations.  It would also be suggested that inter-rater reliability activities be performed to ensure the grading standards are met.

Academic Coaches should always acknowledge any student inquiries in a timely manner, even if the TA is not able to provide an answer.  The TA may need to ask follow-up questions to gather information to present to the faculty for a decision or follow-up. The TA should be a liaison between the students and the faculty.  The faculty may provide standard approved answers to common questions that may be expected from the students.  Some questions may be outside of the scope of the TA and require the student to be directed to another department such as Technical Support or the Registrar.

Increase Your Students’ Learning Ability With Instructional Connections

We are proud to be the only company in America that provides this kind of high-quality virtual instructional support to universities. Our academic coaches currently help over 50 online college programs and 50,000 students in need — all at the instruction and supervision of your professors.


If enrollment demands are extending your professors and they need assistance with the scaling of your online programs and courses, contact the Instructional Connections team today!